Casper vs. Amerisleep Mattress Review
In this Amerisleep vs Casper comparison, we help you decide which mattress is the best for your sleep needs.
If you’re reading this, you’re probably interested in one of Amerisleep’s high quality mattress models. Lucky for you, Amerisleep offers a 100-night trial period for all of their mattresses, plus easy returns.
Grab your cup of coffee and sit back, because we’ve read all the fine print for Amerisleep’s return policy and have decoded it for you here. In this breakdown, you’ll learn about the sleep trial, how to initiate a return or exchange, and how the return policy changes once you graduate to the 20-year warranty.
Amerisleep has a dedicated support team based in Arizona. They are available from 10AM-8PM PST over phone, email, or chat on Amerisleep’s website. Here’s a step-by-step guide for how to return your Amerisleep mattress within the trial period:
Sometimes you like a mattress brand but are uncomfortable on a particular model. If you want to exchange your current mattress for a different size or firmer or softer model, you can do so during the 100-night trial period. The exchange process is similar to the return process. Follow the steps below, and you’ll have the best mattress for you in a jiffy.
If you opt for an exchange, here is a quick run-down of the Amerisleep models and their firmness levels:
There are a few odds and ends that aren’t explicitly stated in the Amerisleep return policy. We asked all those fine print questions for you, and here’s what we learned:
Give your body a full month to adjust to a new mattress. For example, side sleepers transitioning from an innerspring mattress to Amerisleep’s Bio-Pur foam may temporarily notice a little tenderness around their shoulders or hips. If you’re worried about the adjustment time, consider the Amerisleep AS3 mattress. It’s their best selling model and appeals to the broadest range of sleepers.
If you need to change your scheduled pick up time, follow up with Amerisleep support team or local courier via the original email thread. They’ll work with you to schedule a new pick up time.
Yes, if you live near one of their showrooms in Texas, Colorado, Arizona, or Oregon. Visit the Amerisleep website to see the growing list of brick and mortar locations around the country. Also, you can learn more about Amerisleep mattresses by reading our Amerisleep mattress reviews.
Yes. If your order hasn’t shipped yet, call or email the support team (800-500-4233 or cs@amerisleep.com), and they’ll immediately process a refund. If your order has shipped, Amerisleep will ask FedEx to return the package to their warehouse. You’ll get a refund once the mattress is returned.
No. Any off-gassing from your memory foam mattress is temporary, and should be gone within 48 hours max. Plus, Amerisleep’s Bio-Pur foam is Certipur-US certified and primarily plant-based, so it off-gasses even less than traditional memory foam.
Check to make sure the sticker label on the side of the shipping box is correct. If the label is incorrect, don’t open the box and contact Amerisleep. They’ll get you the correct mattress and arrange for the original mattress to be returned. If you unpack your mattress and find it’s not what you ordered, sleep on the mattress to make sure the firmness is right, and then they’ll ship you a new mattress and pick up the old one.
After the 100-night sleep trial ends, your mattress transitions into the 20-year warranty. During the warranty, you can’t return your mattress for a refund, but you can receive a replacement mattress if your original one is sagging or the Celliant cover is defective. After 10 years, you’ll get a replacement mattress for a prorated cost.
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