Casper Mattress Review

casper original hero

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Casper Mattress Review

✔️Last updated: November 2021

✔️Customer Rating: 4.5/5
✔️Mattress Advisor Score: 9.1/10    
✔️Type: Memory Foam
✔️Firmness: Medium-Firm
✔️Free Shipping & Returns
✔️100-Night Sleep Trial
✔️10-year Limited Warranty

Save 15% on the Casper Original


 

The bottom line: If you’re in the market for a unique memory foam mattress, the Casper original mattress may be for you. The Casper mattress offers great pressure relief, 4 foam layers, and targeted support. Capable of supporting all body types, the Casper is a universal mattress that can accommodate a variety of sleepers.

Who Is the Casper Mattress Best for?

Casper is best for: Casper may not be best for:
  • All sleep positions, especially combination sleepers
  • Memory foam shoppers
  • People of average weight and size
  • Shoppers who want a firm mattress
  • People who want a traditional innerspring mattress

Casper Mattress Review Highlights

top rated for side sleepers

The Casper Mattress is Casper’s original model, dating back to the company’s launch in 2014. Casper has updated and improved the original memory foam design over the years to provide more comfort and support. In this review, we’ll dive deep into performance, sizes, price, customer feedback, and pros and cons to help you figure out if the Casper is right for you.

Read on to learn why the Casper mattress is so popular in our in-depth review.

What We Love About the Casper

  • Casper received a perfect score on responsiveness, making it a great choice for combination sleepers since it does an excellent job of adjusting to your body as you change positions.
  • The uniquely designed Zoned Support layer contours to your pressure points, providing added relief and support.
  • Unlike traditional memory foam mattresses that trap body heat, the Casper mattress promotes airflow and circulates air so you’re less likely to get that hot, sinking feeling typical of other memory foam mattresses.

Casper Mattress Review

Take a look at our video for our Casper mattress review and see how it performed in our testing to help you determine if the Casper is right for you.

Note: Since our video review was completed, Mattress Advisor learned more about Casper’s social impact and B-Corp status, earning them a higher social responsibility score and overall rating. Casper’s overall score is now a 9.1/10.


Mattress Advisor Score for the Casper Mattress

Take a look at the breakdown of the scores from various tests we use to evaluate the original Casper mattress. Each score is rated on a scale of 10, with a 1 being the worst and a 10 being the best. To calculate our total score, we take a weighted average incorporating all the features and characteristics of the mattress.

Mattress Advisor Test Score
Shipping 10
Trial Period 9
Return Policy 10
Warranty 9
Set-Up 8
Motion Transfer 8
Edge Support 9.5
Pressure Relief 8.5
Spine Alignment 9.5
Responsiveness 10
Cooling 7
Durability 8
Customer Service 9
Social Impact 9

⭐Total Score for the Casper Original Mattress: 9.1/10⭐

 

Casper Performance Highlights

Pros

  • Responsiveness: The Casper offers excellent responsiveness meaning it does a great job of adjusting to your body as you move throughout the night. 
  • Free Shipping and Returns: Casper offers free shipping and returns which makes the entire delivery and return process that much easier.
  • Pressure Relief: Because the Casper is a memory foam mattress, it provides great relief for high-pressure areas like your hips, shoulders, and core. The innovative Zoned Support layer helps to contour these areas and offer added support.
  • Edge Support: The Casper Mattress is considered one of the best mattresses for side sleepers thanks to its phenomenal edge support that helps with spinal alignment.

Cons

  • The Casper’s 7/10 cooling score is the only real blemish from our testing. Despite the breathable Airscape foam in the top layer, memory foam mattresses generally don’t sleep as cool as an innerspring, latex, or hybrid mattress.
  • The Casper offers only a 100-night sleep trial, while other brands offer up to a yearlong trial period.

Product Information

Ready to find out more about the Casper mattress? We’ll dive into all the nitty gritty details, from sizing and pricing to what actually lies inside the Casper.

How Firm is the Casper Mattress?

The Casper is a medium-firm mattress and scores a 6 out of 10 on the firmness scale. Depending on your weight, the mattress may feel a little softer or firmer.

What Sleeping Positions Does the Casper Mattress Support?

The Casper is a great mattress for combination sleepers and generally works well with the other sleep positions. It’s extremely responsive (a perfect 10/10 score for responsiveness), adjusting to your body as you move throughout the night. The zoned support offers even weight distribution and the medium-firmness level can benefit back sleepers by preventing them from sinking too far into the mattress.

Does the Casper Mattress Sleep Hot?

The Casper scores about a 7 out of 10 for cooling and is made with a breathable comfort foam that helps to increase airflow, prevent overheating, and combat any sinkage. However, because the Casper is an all-foam mattress it may not sleep as cool as an innerspring or hybrid mattress.

How Much Weight Does the Casper Mattress Support?

Casper does not have a weight limit – it’s designed to support all shapes and sizes. Depending on your weight, your Casper mattress may feel a little softer or firmer.

What Foundations or Bed Frames Can be Used with Casper?

The Casper is compatible with all standard foundations. As with all foam beds, you’ll want as much direct support under the mattress as possible. A wooden slatted foundation or platform bed usually offers the most support for the Casper.

What is the Casper Mattress Made of?

The Casper is composed of three layers of foam blend that offer breathability, pressure relief, and a springy yet contouring surface.

inside casper original
  1. Open-Cell Foam: Makes up the top layer and consists of Airscape breathable foam. It increases airflow and helps to circulate air to keep you cool at night.
  2. Zoned Support Layer: Comfort layer of memory foam with 3 ergonomic zones that provides targeted support for spinal alignment. Helps to provide even weight distribution and softer support for under the shoulders and firmer support for the hips, waist and lower back.
  3. Durable Support Foam: Composes the base layer and is designed to prevent sinking and provides added support for your whole body.

Casper Mattress Sizes, Dimensions, and Pricing

Size Dimensions Weight Price*
Twin 39” x 75” 53 lbs. $626
Twin XL 39” x 80” 58 lbs. $795
Full 54” x 75” 75 lbs.  $995
Queen 60” x 80” 87 lbs. $1,095
King 76” x 80” 110 lbs. $1,495
Cal King 72” x 84” 109 lbs. $1,495

*Prices do not reflect exclusive offers or discounts. Click below to see the best price for the Casper mattress.

Casper Mattress Unboxing

The Casper Mattress comes compressed and rolled in its box. The mattress takes about 4 hours to get to full size. There is some off-gassing but as long as your mattress is in a well-ventilated room for the first 4 hours you should have no issues with that for the rest of the time you have it.


Purchasing Information

Policy

Details

Delivery

Compressed and rolled in a box; delivered in 2-7 business days

Trial Period

100 days

Warranty

10-year limited warranty

Return Policy

Free returns

Financing

Available through Affirm

 

Casper Mattress Shipping and Delivery

Once you place your order, your Casper mattress ships from the facility within 1-2 days via UPS. It typically takes about 2-7 days for the mattress to be delivered. Casper offers in-home delivery and setup options across the 48 contiguous states.

Should you desire an in-home setup, UPS will deliver your mattress to a local delivery hub. A representative will then contact you to confirm a 4-hour delivery window where they will bring your new Casper mattress to your room of choice. They will then unbox it and remove any additional packaging.

This service costs $100 in the U.S. unless you are in select zip codes in New York City and Los Angeles where they offer a discounted rate of $75. You will need to be home to sign for the delivery if you keep the “signature required” box checked (it is automatically checked when you order your mattress). You can uncheck the signature box before checking out if you don’t want to be required to be home when the mattress is delivered. Should you want your old mattress removed, Casper charges a $50 fee to remove it for you.

Casper Mattress Sleep Trial

Your Casper Mattress comes with a 100-night sleep trial which starts as soon as the new bed is delivered. It takes time to adjust to and break in a new mattress, so typically allow at least 30 days before deciding to return. Some mattress companies offer trial periods of up to a year, so Casper’s is on the shorter end of typical trial periods.

Casper Mattress Warranty

Casper provides a 10-year limited warranty that remains in place if you use a firm, solid-surface and a bed base that is capable of supporting the weight of the Mattress. Should you use your mattress in a manner that isn’t compatible with the intended design the warranty will not cover your mattress.

Your warranty is only valid to the original purchaser. To submit a claim, you will need to retain a copy of your receipt as proof of purchase and send any evidence of a defect to Casper Sleep Inc., located at 175 Greenwich St., 39th Floor in New York, NY or contact support@casper.com. In the event of a defect, you must return your mattress to and provide proof of purchase. You will not be held responsible for shipping costs. Casper will repair or replace (as applicable) and ship your mattress back to you.

Casper Mattress Customer Service

Casper offers excellent customer service as it scored a 9 out of 10. To contact customer service, you can call 1-888-498-0003, email support@casper.com, or  use the “chat” feature on their site to chat with a representative should you have any immediate questions while browsing the site.

Casper Mattress Return Policy

Within the 100-night trial period, they will remove the mattress from your home and give you a full refund should you decide to return your mattress or mattress cover. Contact Casper’s customer support at +1 888-498-0003 to arrange for a return. Refunds are credited back to your account within two weeks. Casper will then take your returned mattress to either a local charity or recycling partner.


Customer Reviews

Here’s what some real-life Casper owners have to say:

  • “It’s a perfect night’s sleep, a great balance of firm and soft.” – Nikki G.
  • “I never thought a mattress would help ease my shoulder pain. This mattress has allowed me to stay a side sleeper even with a bum shoulder.” – Erin
  • “I wake up in the exact same position I fall asleep in–no more tossing and turning!” – John S.
  • “I’ve been waking up with upper back and side pain for the last few months with my old mattress, but with Casper, it went away within the first few days.” – Stephen

See How Casper Compares to Other Brands

sheets by a window

Compare Casper to Other Mattresses

Interested to see how Casper compares to other mattresses?
Click here to check out our comparison tool.


Other Products Sold by Casper

Adjustable Base

casper base

Foundation

casper foundation

Metal Bed Frame

casper frame

Casper Pillow

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Casper Mattress FAQs

Q.

Can I try out the Casper mattress before I buy it?

A.

You sure can! The Casper mattress can be found at a number of retail locations throughout the US. You can even book a trial where you can take a nap on a Casper mattress, talk to a sleep specialist, or just see the mattress for yourself.

You can also see and feel the Casper mattress for yourself in select Target stores. If you like what you see, you can make your purchase right there.

Q.

Is the Casper mattress eco-friendly?

A.

The foams used in the Casper mattress are CertiPUR-US­® Certified, meaning they meet some of the most rigorous standards for emissions, content, performance, and durability.

Q.

Is the Casper mattress firm or soft?

A.

At 6/10 on the firmness scale, the Casper is slightly above medium. The Casper Wave is a bit firmer, (7/10) and the Casper Nova Hybrid is two points softer (4/10). To see how firmness should inform your choice of mattress, check out our Mattress Firmness Guide.


By clicking on the product links in this article, Mattress Advisor may receive a commission fee at no cost to you, the reader. Read full disclosure statement.


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