DreamCloud Mattress Review
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What we think: The DreamCloud luxury mattress in a box has medium-firmness and a soft feel. It works great for all types of sleepers regardless of position and body type. And with a 365-day sleep trial and an everlong warranty, there’s no harm in trying this bed out.
Who Is the DreamCloud Mattress Best for?
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DreamCloud is best for: |
DreamCloud may not be best for: |
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DreamCloud Mattress Review Highlights
With a nearly perfect score, the DreamCloud is one of the high-rated hybrid mattresses we’ve ever tested. Want to see if it’s for you? That’s where we come in! In this review, we’ll cover the best/worst things about this mattress, prices, sizes, some FAQs, and answer the big question: should you buy the DreamCloud mattress?
The best parts:
- This luxury hybrid mattress performed well in almost every single category we tested it in, even scoring a 9 or higher in edge support, alignment, responsiveness, and durability.
- The cashmere mattress cover on DreamCloud is so soft and smooth, you’re never going to want to put sheets on.
- When you buy DreamCloud, you can try it out for up to one year before making that final decision. After that, you get a lifetime warranty.
How Did We Score the Mattress?
To get a good idea of how DreamCloud measures up against other mattresses, we took it to our mattress lab and put it to the test. This bed underwent 14 different performance tests and customer experience evaluations, so you know just what to expect from the moment you buy to the moment you unbox to the moment you lie down.
Learn more about our review process.
| Mattress Advisor Test | Score (Out of 10) |
| Shipping | 10 |
| Trial Period | 10 |
| Return Policy | 10 |
| Warranty | 10 |
| Set-Up | 9 |
| Motion Transfer | 8.25 |
| Edge Support | 9.75 |
| Pressure Relief | 8.75 |
| Spine Alignment | 9 |
| Responsiveness | 9 |
| Cooling | 8.75 |
| Durability | 9 |
| Customer Service | 8 |
| Social Impact | 5 |
⭐Total Score for the DreamCloud Mattress: 9.1/10⭐
Testing Highlights
✅ Pros
- Lack of Motion Transfer: In our motion test, we saw that DreamCloud transfers more motion while your partner gets in and out of the bed rather than as they toss and turn. Good choice for couples who toss and turn.
- Almost Perfect Alignment: Suffer from back pain? DreamCloud’s spinal alignment will keep your posture even while you sleep to keep that pain away.
- Cooling: Sleeping too hot sucks; that’s why we’re so happy to see that the DreamCloud has the materials to keep you cool, including an innerspring system and a cooling cashmere cover.
❌ Cons
- Social Impact: As great as this mattress is, it does not have a visible social mission or statement on their website.
- Firmness: This bed is on the firmer side of the scale, meaning if you like to sink into your mattress, you may want to check out the DreamCloud Premier.
- Some people say that the DC mattress takes too long to get to you. Visit our DreamCloud Mattress Complaints page for more information.
Responsiveness
Raise your hand if you’re prone to tossing and turning: this is the mattress feature you want to look out for. A bed with good responsiveness is a bed that will help you get comfortable quickly in each position.
As we shifted positions in the DreamCloud, this bed quickly accommodated each movement. The only thing keeping it from that perfect score of a 10/10 was that it took a little longer to get comfortable on our stomachs in comparison to the other sleep positions.
Pressure Relief
Not only is DreamCloud responsive, but it eases the pressure from key areas that are prone to aches and pains for people of all sizes. Don’t believe us? Check out the pressure map! The cool colors (your blues and greens) mean little to no pressure. The warm colors (your yellows and reds) mean normal to lots of pressure.
Back sleepers see virtually no pressure whatsoever, while side sleepers see minimal pressure in the hips and shoulders. This is pretty ideal if you suffer from back or hip pain.
Edge Support
Edge support is one of those mattress factors that you don’t notice you need until you meet a bed without it, especially if you consistently sit on the edge of your bed. Our edge support test happens in two parts: sitting and lying.
In the sitting test, we took a seat on the end of the DreamCloud and put on a pair of shoes. I noticed that it was as solid as sitting on a chair. Notice how the bed barely bends under my weight.
It got even better when we lay on the edge of the bed. It was even more sturdy than I thought was possible, giving the edge support of DreamCloud an impressive 9.75 out of 10.
Where Does It Fall on the Firmness Scale?
The DreamCloud mattress is about a 6.5 out of 10 on the firmness scale, which gives it a medium-firm firmness level (or as DC like to call it luxury firm). This firmness works for all types of sleepers, but especially back and stomach sleepers.
Is It Good for Your Sleeping Position?
We think the DreamCloud mattress is good for all sleep positions; here’s how:
- A good side sleeper mattress: Because this bed has great pressure relief on hip and shoulders and offers great alignment, side sleepers should rest pain-free.
- A top mattress for back sleepers: Back sleepers should have virtually no pressure in the lower back area, and the top layers offer foam contouring for good alignment.
- A good option for stomach sleepers: This firmness level works well for stomach sleepers and the pressure relieving foam keeps the hips from seeing too much pressure.
- A great bed for all sleeping positions: Combination sleepers can get comfy in any position thanks to DreamCloud’s great responsiveness.
Is the DreamCloud Cooling?
DreamCloud is not a specific cooling mattress, but it does a good job at keeping you from overheating.The top foam layer is made from gel memory foam infused with cooling beads. The innerspring pocket coils allow for airflow through the bed, letting your body heat escape and keeping you from sleeping in it.
Is It Good for Heavy People?
Although DreamCloud does not have a specific weight limit, we think it will work well for people of most shapes and sizes, including heavy sleepers. The individually wrapped coils and dense foam layers are enough to keep you supported, while lightweight sleepers can comfortably sleep on the contouring surface.
Bed Frame Compatibility
The DreamCloud is compatible with most bed frames and foundations. These include: box springs, slatted platforms, platform beds, adjustable bases, etc. Be sure to double check the warranty for acceptable foundations before you buy, so you don’t have to worry about voiding it.
DreamCloud Materials
This luxury mattress is constructed with a combination of layers of foam and a system of micro coils. All foams used in DreamCloud are CertiPUR-US Certified, meaning they should be free of harmful chemicals and have reduced off-gassing effects.
- Mattress Cover: DreamCloud’s mattress cover is made with cashmere and quilted foam. This makes the feel ultra-soft.
- Comfort Layer: Gel memory foam layer that adds comfort and pressure relief.
- Sink-In Layer: This foam layer adds cushioning that allows you to sink in slightly to DreamCloud, but not so much that you’re swallowed.
- Support Layer: This system of pocketed coils add bounce and respond to your body.
- Base Layer: High-density foam that adds even more support to the mattress, allowing DreamCloud to offer a forever warranty.
DreamCloud Mattress Sizes, Dimensions, and Pricing
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Size |
Dimensions | Weight | Price* |
| Twin | 38” x 75” x 14” | 45 lbs. | $799 |
| Twin XL | 38” x 80” x 14” | 48 lbs. | $899 |
| Full | 54” x 75” x 14” | 68 lbs. | $999 |
| Queen | 60” x 80” x 14” | 74 lbs. | $1099 |
| King | 76” x 80” x 14” | 89 lbs. | $1299 |
| California King | 72” x 84” x 14” | 89 lbs. |
$1299 |
*Prices do not reflect exclusive offers or discounts. Click below to see the best price for the DreamCloud mattress.
What’s Unboxing Like?
The DreamCloud arrives at your door in a tall, rectangular box. Before you unbox it, move your mattress to the room you’d like to place it in. It took us about a minute and a half to completely unbox the DreamCloud. It was very heavy, so we recommend doing it with a partner.
There was a faint off-gassing smell that was barely noticeable, so there is no need to wait a long time before putting sheets on your new mattress.
DreamCloud Company Information
| Policy | Details |
| Delivery | Delivered to your door within 18-21 business days. |
| Trial Period | 365-night trial |
| Warranty | Lifetime warranty |
| Return Policy | Free returns for a full year |
| Financing | Available through Affirm |
Getting Your Mattress
The DreamCloud ships free and will arrive at your door anytime between 18 and 21 business days. There will be a shipping fee of $150 if you live in Alaska or Hawaii. DreamCloud does offer white glove delivery service, setup, and mattress removal for an additional fee of $149.
The Terms of the Sleep Trial
DreamCloud offers one of the best trial periods we’ve seen in the online mattress space: an entire year long. This trial starts 30 days after your mattress has been delivered (this accounts for the break-in time for your mattress) and lasts for 365 nights. During this time, see if you are enjoying your DreamCloud. Is it everything you wanted? If it is, great! If it isn’t you can return your bed for a full refund and keep on mattress shopping.
Learn About Your Warranty
Just like the sleep trial period, DreamCloud’s warranty is about as good as it gets—a lifetime. If at any point your mattress is damaged from manufacturing issues or normal use, they will replace your mattress. This is free for the first 10 years, and then there is a fee after that. Contact customer service to file a claim.
DreamCloud’s Customer Service
The customer service team is available on weekdays between 8 a.m. until 4 p.m. (PST). Here’s how you can chat with DreamCloud’s customer service:
- Email shop@dreamcloudsleep.com
- Chat with a rep online
Your Return Policy
If you decide to return or exchange your mattress, it must be within your sleep trial period. You just have to contact their customer service team and have them take you through the process. They will have someone remove your mattress and then you will get a full refund.
Read More: DreamCloud Return Policy
Hear What Other People Think?
- “So I was VERY nervous about ordering a bed in a box, let alone one I had no way to test out before buying. But anyways I bought it. I’ll start by saying this thing is HEAVY. I have frequent shoulder pain as I’ve had a few surgeries on it, and always end up falling asleep on it. But not with this. My back, neck, and shoulder pain were all gone within a week. This thing is literally like a cloud. It’s soft, but not too soft. It conforms to you without you sinking down into it like a memory foam. I’ve had it for about 6 months now and have noticed no sagging on anything like that either. I also want to add. I got the 2 free pillows with it and I’ll be back to purchase more of those pillows because they were life changing as well. I feel like I’m sleeping at a luxury hotel every night. My only complaint is that I can’t seem to find any sheets big enough since the mattress is super tall…but I’m willing to tolerate some sheets slipping for the comfort this offers!” – Alyssa
- “I bought the Queen , medium firm, and so so glad. I cannot say enough about this mattress. I did purchase at another store and the price, well YOU are worth every penny of this. You will find yourself sweating over ”Did i just buy a mattress in a box? Yes. Yes you did. Now. Here is the secret. When it comes. You take to that room you never use. Open and let it breath for 4 days and nights . Not one day less. Yes you must to reach the full benefit of the best , the worlds best mattress i ever used. Your deep pocket sheets fit better than ever. It is a little over a year old and just like i put it on the bed frame yesterday. You will not be sorry.” – Marylou S.
- “This mattress is the best mattress I have ever owned. I fell in love with it the first night. I have rheumatoid arthritis so I have back and joint problems, this bed makes all of that feel better. I haven’t once woken up feeling stiff. I wake up refreshed and not tired like I did on my old mattress. Go for this mattress you won’t regret it.” – Christi
Should You Buy/Not Buy DreamCloud
It’s time to weigh your pros and cons to see if you should buy the DreamCloud mattress. We recommend this bed to all sleep positions (especially back sleepers) and all body shapes. We also think it would be good for people with back, hip, or shoulder pain and people that toss and turn at night (even couples!).
But if you’re on a budget, or you’re looking for a bed you can sink into at night rather than on top of, we recommend the Layla mattress. It runs for under $1000 for a queen and there is dual-sided firmness to meet your comfort needs.
How Does DreamCloud Compare?
The DreamCloud mattress is classified as a luxury bed in a box hybrid mattress, comparable to Saatva. In comparison to the other DC model, the DreamCloud Premier, DreamCloud is the original mattress.
The DreamCloud Premier adds a euro top to the original DreamCloud mattress for extra cushion and softening. The OG DC has better alignment and edge support, but the Premier has better motion isolation and pressure relief.
Q.
Can I finance my DreamCloud?
A.
Yes! Financing is available through their partnership with Affirm. To do this, select Affirm at checkout and fill out the application. Upon approval, Affirm will contact you with next steps.
Q.
Where can I buy a DreamCloud mattress?
A.
DreamCloud beds are only sold in store. You can sleep on the bed in your home before making a full commitment with the sleep trial. For more information, check out our guide: Where to Buy a DreamCloud Mattress.
By clicking on the product links in this article, Mattress Advisor may receive a commission fee at no cost to you, the reader. Read full disclosure statement.
