DreamCloud Premier Mattress Review

Quick review: The new and improved DreamCloud Premier mattress is an affordable luxury hybrid mattress, great for couples and seniors of all sleep positions. It comes with all the bells and whistles of a luxury bed, including the option to add white glove delivery and removal of your old mattress.

Who Is the DreamCloud Premier Mattress Best for?

DreamCloud Premier Mattress Review Highlights

What makes it special:

• The DreamCloud Premier is a 6-layer luxury hybrid mattress made with memory foam and coils.
• Its premium technology is designed to cradle your body on a plush surface while providing support and spine alignment. (This mattress received a nearly perfect score in our pressure relief test!)
• If you would like your DreamCloud Premier unboxed and set-up on your bed frame, you can select optional White Glove service. The DreamCloud team can also remove and dispose or donate your existing mattress for a small fee.

DreamCloud Pros and Cons

✅ Pros

• DreamCloud offers an unbeatable full year trial period and everlong warranty. Comparably, sleep trials are normally about 100 nights, warranties usually last for 10 years.
• Motion isolation: DreamCloud Premier excelled in our motion transfer test, meaning that when you sleep with a partner, their movements won’t wake you up and vice versa.
• Pressure relief: The DreamCloud Premier mattress does a good job at hugging your hips and shoulders without adding unnecessary pressure. This keeps you from waking with aches and pains.
• Responsiveness: How responsive a mattress is refers to its ability to quickly respond and adjust to your movements. DreamCloud Premier did this well, which is especially good for combination sleepers and people who toss and turn.
• Durability: You want to buy a mattress that will last. Thanks to DreamCloud Premier’s high-quality materials, it does! Don’t believe us? Consult that lifetime warranty.

❌ Cons

• DreamCloud Premier does have a mild off-gassing scent when unboxing. This is normal, and the smell should dissipate within a few hours.
• Unlike most bed-in–a-box mattresses the DreamCloud Premier is not made 100% in the U.S. The mattress materials are sourced from around the world and then assembled in America and shipped to you.
• Apart from DreamCloud taking any returned mattresses to recycling or donation centers, the company doesn’t do much in the social impact world.
• See: DreamCloud Mattress Complaints

Off-gassing

Setting up the mattress can be the most exciting part of receiving your bed-in-a-box, but what you may not hear about is the off-gassing smell. Pretty much any mattress that uses foam will have a slight “new car smell” from being wrapped in plastic and the DreamCloud Premier was no exception.

The best thing to do is just let your new mattress air out before you proceed with dressing it up with sheets and bedding.

Edge Support

For all you couples that sleep on opposite edges of the bed and to the people who love to sit on the edge to tie their shoes or simply lounge, this call out is for you. DreamCloud Premier had pretty solid edge support, not perfect, but solid enough to score it an 8.5 in our lab test. 

When we lay on the DreamCloud Premier’s edge, instead of having feelings of slippin, sliding, and falling off, we were met with support.

Pressure Relief

One of my personal favorite things about this new and improved DreamCloud Premier model is its pressure relief. To lie down with no uncomfortable pressure on your hips, shoulders, or lower back? Wonderful!

We used our special pressure mapping technology to see the places where there was the most pressure. Blue means no pressure and red is the maximum amount of pressure. And what did we find? Almost no pressure in those key areas.

Product Information

Learn the practical stuff you need to know before you buy, such as who DreamCloud Premier supports best and what’s inside.

DreamCloud Premier Firmness

DreamCloud Premier falls at a 6.5 out of 10 on the firmness scale, labeling it as a luxury-firm mattress, also known as medium firm. Medium firmness is perfect for most sleep positions because it isn’t too soft, but it isn’t too firm either.

What Sleeping Position Works Best with DreamCloud Premier?

The DreamCloud Premier mattress is both medium firm and responsive, meaning it easily adjusts to your movements and keeps the spine in good alignment. Both of these factors allow for DreamCloud Premier to work for all sleep positions: side sleepers need the perfectly straight spine, back sleepers need the gentle contouring, and stomach sleepers need the pressure relief.

Does It Keep You Cool?

As a luxury hybrid mattress, DreamCloud Premier features a layer of pocketed coils that provides airflow throughout the mattress. This, combined with the gel memory foam, DreamCloud Premier sleeps cooler than most mattresses. However, with multiple layers of foam, it’s not the coolest mattress we’ve ever tested.

Is It Good for All Body Types?

The DreamCloud Premier mattress doesn’t have a set weight limit, but it is made with luxury materials that are rather durable, and it scored well in pressure relief and edge support, all things heavier sleepers need in a mattress.

Do You Need a Special Foundation?

The DreamCloud Premier mattress can be used on most mattress foundations as long as they’re in good condition. This includes traditional foundations, box springs, platform bed frames, and adjustable bases. Foundations should have little give or flexibility for the best sleeping experience.

Take a Deep Dive Inside

The DreamCloud Premier is a luxury hybrid mattress made with 6 layers, including a pillow top, layers of foam, and spring coils. All foam used are CertiPUR-US certified for low VOCs and no harmful chemicals.

DreamCloud Premier Mattress Sizes, Dimensions, and Pricing

*Prices listed above are standard without discounts or exclusive Mattress Advisor deals. Check for the best price on the DreamCloud Premier mattress with the button below.

Read More: Where to Buy a DreamCloud Mattress

Unboxing the DreamCloud Mattress

DreamCloud Premier arrives at your door rolled in a box. The unboxing process took us about two and a half minutes; not bad, but the mattress was rather heavy, so this is not a solo job. DreamCloud Premier did have a slight off-gassing smell, and we suggest airing it out for a few hours before putting on your bedding.

What to Know Before You Buy

Learn more about DreamCloud’s parent company Resident and their policies.

How Shipping and Delivery Works

Shipping is free for people who live in the continental U.S. Anyone who lives in Alaska or Hawaii will have a shipping charge of $150. Your new mattress ships in about 5 to 7 business days.

You can opt in for white glove delivery service for your DreamCloud Premier mattress for a fee of $149, and if you would like for them to remove your mattress, it’s an additional $20.

Sleep Trial Break Down

DreamCloud has one of the best sleep trials in the online mattress industry—a 365-night trial. Starting 30 nights after your mattress arrives at your door, you get to try out your DreamCloud for a full year before making a final decision. During this year, you have the opportunity to return or exchange your mattress completely free of charge.

What Does the Warranty Cover?

Along with a generous sleep trial, you also get a generous warranty as well. When you purchase a DreamCloud Premier mattress, you get a lifetime warranty that covers any breaks or impressions deeper than 1.5” resulting from normal use. After you submit a claim, they will replace your mattress at no cost to you.

How to Talk to Customer Service

You can get in contact with DreamCloud customer service one of three ways: live chat on their website, calling (855) 964-0968, or emailing shop@dreamcloudsleep.com. Here is what actual customers had to say about their experience with DreamCloud customer service:

• “Everything about this purchase was great! The bed is top-notch quality as was communication from the company concerning receipt of my order, shipping updates etc.” -Felicia C.
• “I was going to return the mattress. They offered me a mattress pad that helped. I had decided to return the mattress but couldn’t find anyone to accept a used mattress. I was offered a $250 credit. Everyone I dealt with was wonderful.” -Deborah T.

Explore the Return Policy

If you decide to return your DreamCloud Premier, contact customer service, and they will take you through the return process. Your DreamCloud Premier mattress will either be taken to a donation center or a local disposal location. After the company processes the return, you will get a full refund.

Customer Experiences

Don’t take our word for it; take a look at what real-life customers think about their DreamCloud mattress.

• “After many months of research and testing beds in brick and mirror stores, we decided to try the King and adjustable base. It gets better and better. I can’t wait to settle in for the evening…I suffered from hip pain and stiffness prior to the Dream Cloud. So happy we took the modern approach and relies on the reviews and return guarantee. We’re 3 months in, and very satisfied with the quality and comfort this mattress offers.” -S.U.
• “Our new mattress is the cat’s meow. It’s not too firm it’s not too soft it’s just right.” -James S.
• “Haven’t slept this good in years. Back pain 90% gone. So glad I stepped out on faith and pushed that order button!!! Best mattress I’ve had in years!!! Thanks to Dreamcloud!!!!” -Valderine P.

Is the DreamCloud for You?

Now we’ve reached the final question: should you buy the DreamCloud Premier mattress? Well, if you are looking for a luxury mattress delivered directly to your door that’s great for heavy people, all sleeping positions, body aches, and older people, then yes this is the bed for you.

However, if you are on a budget or you’re looking for an all foam mattress we suggest the Nectar mattress. Nectar is an affordable all foam mattress; a queen size is even less than $1000.

Other Products Sold by DreamCloud

DreamCloud Premier Mattress FAQs