DreamCloud Premier Mattress Review

DreamCloud Premier

DreamCloud Premier Mattress Review

✔️Last updated: September 2023

✔️Customer Rating: 4.7/5
✔️Mattress Advisor Score: 8.9/10
✔️Type: Hybrid
✔️Firmness: Medium-Firm
✔️Free Shipping & Returns 
✔️365-Night Sleep Trial 
✔️Lifetime Warranty 

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Quick review: The DreamCloud Premier mattress is an affordable luxury hybrid mattress, great for couples and seniors of all sleep positions. It comes with a special Euro top, making it super comfortable to sleep on.

Who Is the DreamCloud Premier Mattress Best for?

DreamCloud Premier is best for: DreamCloud Premier may not be best for:
  • Couples or co-sleepers
  • People with back pain
  • All sleep positions
  • Heavier people and all body types
  • Seniors
  • Shoppers on a budget
  • People searching for a 100% foam mattress
  • Those who want to sink into their mattress

DreamCloud Premier Mattress Review Highlights

Best Hybrid Mattresses - Mattress Advisor

The DreamCloud Premier is one of the best hybrid mattresses we’ve tested and made our list for top mattresses of 2023. In this review, we’ll answer all your questions about the DreamCloud Premier mattress and then some, including pros and cons, customer reviews, and product specs like sizes and prices.

To learn if DreamCloud Premier is the best mattress for you, read on.

What Makes it Special:

  • The DreamCloud Premier is a 6-layer luxury hybrid mattress made with memory foam and coils.
  • Its premium technology is designed to cradle your body on a plush surface while providing support and spine alignment. (This mattress received a nearly perfect score in our pressure relief test!)
  • Having layers of foam helps it isolate motion so you can sleep with a partner without waking up from their late-night position changes.

How Did We Score the DreamCloud Premier?

Now take a look at the breakdown of scores from the various tests we use to evaluate the DreamCloud Premier mattress. Our total score is a combined, weighted score on a scale of one to 10. You can learn more about our review process here.

Mattress Advisor Test Score (Out of 10)
Shipping 9
Trial Period 10
Return Policy 9
Warranty 10
Set-Up 8.5
Motion Transfer 9
Edge Support 8.5
Pressure Relief 9
Spine Alignment 8
Responsiveness 9
Cooling 8.5
Durability 9
Customer Service 8
Social Impact 6

⭐Total Score for the DreamCloud Premier Mattress: 8.9/10⭐

DreamCloud Premier Pros and Cons

✅ Pros

  • Trial Period and Warranty: DreamCloud offers an unbeatable full year trial period and lifetime warranty. Industry-wide, sleep trials are normally about 100 nights and warranties usually last for 10 years.
  • Motion Transfer: The DreamCloud Premier excelled in our motion transfer test, meaning that when you sleep with a partner, their movements won’t wake you up and vice versa.
  • Pressure Relief: The DreamCloud Premier mattress does a good job of hugging your hips and shoulders without adding unnecessary pressure. This keeps you from waking with aches and pains.
  • Responsiveness: How responsive a mattress is refers to its ability to quickly respond and adjust to your movements. The DreamCloud Premier did this well, which is especially good for combination sleepers and people who toss and turn.
  • Durability: You want to buy a mattress that will last. Thanks to DreamCloud Premier’s high-quality materials, it does! Don’t believe us? Consult that lifetime warranty.

❌ Cons

  • Weight: The DreamCloud Premier is a heavy mattress, with a queen size weighing 121 lbs. King and California king sizes both weigh over 140 lbs. Take size into account before you decide to rearrange your bedroom.
  • Above-Average Price: Although it’s not an ultra-luxury bed, the DreamCloud Premier ($1,599 for a queen) costs a bit more than the typical mattress.
  • Not 100% U.S. Made: Unlike most bed-in-a-box mattresses, the DreamCloud Premier is not made 100% in the U.S. The mattress materials are sourced from around the world and then assembled in America and shipped to you.

Related: DreamCloud Mattress Complaints


Setting up the mattress can be the most exciting part of receiving your bed-in-a-box, but what you may not hear about is the off-gassing smell. Pretty much any mattress that uses foam will have a slight “new car smell” from being wrapped in plastic and the DreamCloud Premier was no exception.

The best thing to do is just let your new mattress air out before you proceed with dressing it up with sheets and bedding.

Edge Support

For all you couples that sleep on opposite edges of the bed and to the people who love to sit on the edge to tie their shoes or simply lounge, this call out is for you. DreamCloud Premier had pretty solid edge support, not perfect, but solid enough to score it an 8.5 in our lab test.

When we lay on the DreamCloud Premier’s edge, instead of having feelings of slipping, sliding, and falling off, we were met with support.

Pressure Relief

One of my personal favorite things about this new and improved DreamCloud Premier model is its pressure relief. To lie down with no uncomfortable pressure on your hips, shoulders, or lower back? Wonderful!

We used our special pressure mapping technology to see the places where there was the most pressure. Blue means no pressure and red is the maximum amount of pressure. And what did we find? Almost no pressure in those key areas.

Product Information

Learn the practical details you need to know before you buy, such as who the DreamCloud Premier supports best and what’s inside the mattress.

DreamCloud Premier Firmness

The DreamCloud Premier falls at a 6.5/10 on the firmness scale, making it medium-firm. Medium firmness is good for most sleep positions because it isn’t too soft, but it isn’t too firm, either.

What Sleeping Position Works Best with DreamCloud Premier?

The DreamCloud Premier mattress is both medium-firm and responsive, meaning it easily adjusts to your movements and keeps the spine in good alignment. Both of these factors allow for DreamCloud Premier to work for all sleep positions.

Side Sleepers

We’ve chosen the Premier as one of our best mattresses for side sleepers due to how well it cradles and supports your hips and shoulders. The mattress earns high marks (9/10) for pressure relief—the combination of medium-firm firmness with a soft pillow-top allows you to sink in just enough for exceptional comfort.

Back Sleepers

Due to its medium-firm firmness and solid spine alignment, the Premier is also one of our top picks for back sleepers. The mattress has foam layers and an innerspring layer that supply targeted support where you need it most, which can help those who suffer from lower back pain.

Stomach Sleepers

Lots of stomach sleepers will find that the Premier does the trick—it provides solid support and enough firmness to keep your lower half in good alignment with your shoulders. However, stomach sleepers over 230 lbs might find that a firmer mattress does a better job of keeping their hips from sinking into the mattress.

Combination Sleepers

The Premier suits all sleep positions fairly well, which is why it’s such a good pick for combination sleepers who cycle between multiple positions at night. The mattress’s high responsiveness also helps with this—you’ll be able to easily cycle from your back to your side or vice versa, and are unlikely to feel stuck in one place. We gave it a 9/10 for responsiveness after noting how easy it is to move around on this bed.

For more recommendations for all of these sleeping positions, check out the guides below.

Does It Keep You Cool?

As a luxury hybrid mattress, DreamCloud Premier features a layer of pocketed coils that provides airflow throughout the mattress. This, combined with the gel memory foam, helps the DreamCloud Premier sleep cooler than most mattresses. However, with multiple layers of foam, it’s not the coolest mattress we’ve ever tested. If you’re a hot sleeper, check out one of our top cooling mattresses.

Is the DreamCloud Premier Good for Pain Relief?

Back Pain

We recommend the Premier for people with back pain due to its above-average spine alignment and excellent pressure relief. Whether you sleep on your back or your side, the mattress keeps your spine in a nice neutral alignment, which prevents cramps and tension from building up over time.

Hip Pain

If you suffer from hip pain and tend to sleep on your side, you need a mattress that cradles your joints and has some give to it. Despite its above-average firmness level, the Premier does well in this category. Its soft pillow-top allows your hips to sink in a little bit, while the deeper foam and innerspring layers keep you well-supported.

Shoulder Pain

While a softer mattress might be preferable for those who suffer from shoulder pain, the medium-firm Premier does an above-average job of providing pressure relief in the shoulder region for a mattress on the firmer end. If you sleep on your side, your shoulder should feel more cushioned by the plush pillow-top than jarred by the stiffer layers beneath.

Is It Good for All Body Types?

The DreamCloud Premier mattress can support an estimated 650 lbs, give or take. It’s made with premium materials that are rather durable, and it scored well in pressure relief and edge support, all things heavier sleepers need in a mattress. Plus, hybrid mattresses are known to be able to support more weight than all-foam mattresses since they have an added coil system.

Do You Need a Special Foundation?

The DreamCloud Premier mattress can be used on most mattress foundations as long as they’re in good condition. This includes traditional foundations, box springs, platform bed frames, and adjustable bases. Foundations should have little give or flexibility for the best sleeping experience.

Take a Deep Dive Inside

The DreamCloud Premier is a luxury hybrid mattress made with 6 layers, including a pillow top, layers of foam, and spring coils. All foam used are CertiPUR-US certified for low VOCs (volatile organic compounds) and no harmful chemicals.

DreamCloud Premier Layers
  1. Luxury Cashmere Blend Cover: The luxury cashmere provides premium softness and is naturally resistant to bedbugs.
  2. Euro Top Cradle Layer (1″): Cushioning high-loft memory foam that conforms to your body.
  3. Euro Top Support Layer (1″): Soft foam layer that supports the layers above and completes the extra plush Euro Top.
  4. Pressure Relief Comfort Layer (2.5″): Gently contouring memory foam that targets where you need support the most. Thoughtfully placed supportive foam ensures every other layer performs better.
  5. Low Motion-Transfer Support Layer (1″): An additional foam layer that works with the coil system to support the body.
  6. Targeted-Support Coil System (8.5″): A foam encased pocketed micro coil compression system that provides edge support, breathability, and responsiveness.

DreamCloud Premier Mattress Sizes, Dimensions, and Pricing

Size Dimensions Weight Price*
Twin 38” x 75” x 14” 76 lbs. $999
Twin XL 39” x 80” x 14” 81 lbs. $1,299
Full 54” x 75” x 14” 103 lbs. $1,499
Queen 60” x 80” x 14” 121 lbs. $1,599
King 76” x 80” x 14” 149 lbs. $1,899
California King 72” x 84” x 14” 146 lbs. $1,899

*Prices listed above are standard without discounts or exclusive Mattress Advisor deals. Check for the best price on the DreamCloud Premier mattress with the button below.

Read More: Where to Buy a DreamCloud Mattress

Unboxing the DreamCloud Premier Mattress

The DreamCloud Premier mattress arrives at your door rolled in a box. The unboxing process took us about two and a half minutes; not bad, but the mattress was rather heavy, so this is not a solo job. DreamCloud Premier did have a slight off-gassing smell, and we suggest airing it out for a few hours before putting on your bedding.

What to Know Before You Buy

Policy Details
Delivery Compressed and rolled in a cylinder case; delivered in 2-5 business days
Trial Period 365 nights
Warranty Lifetime warranty
Return Policy Free returns
Financing Available through Affirm

Learn more about DreamCloud’s parent company Resident Home and its policies.

How Shipping and Delivery Works

Shipping is free for people who live in the contiguous U.S. Anyone who lives in Alaska or Hawaii will have a shipping charge of $150. Your new mattress ships in about 2 to 5 business days via FedEx Ground delivery.

You can opt in for a white glove delivery service for your DreamCloud Premier mattress for a fee of $149, and if you would like for them to remove your mattress, it’s an additional $20. The DreamCloud team will also set up your platform bed, frame, or headboard for an additional $45 per item.

Sleep Trial

DreamCloud has one of the best sleep trials in the online mattress industry—a 365-night trial. Starting 30 nights after your mattress arrives at your door, you get to try out your DreamCloud for a full year before making a final decision. During this year, you have the opportunity to return or exchange your mattress completely free.

What Does the Warranty Cover?

Along with a generous sleep trial, you also get a generous warranty as well. When you purchase a DreamCloud Premier mattress, you get a lifetime warranty that covers any breaks or impressions deeper than 1.5” resulting from normal use. After you submit a claim, they will replace your mattress at no cost to you.

How to Talk to Customer Service

You can get in contact with DreamCloud customer service in one of three ways: live chat on their website, calling (833) 237-3269, or emailing support@dreamcloudsleep.com. One complaint we had when trying to reach them was that you have to enter your email address to activate the live chat feature on their website.

Here is what actual customers had to say about their experience with DreamCloud customer service:

  • “Everything about this purchase was great! The bed is top-notch quality as was communication from the company concerning receipt of my order, shipping updates etc.” – Felicia C.
  • “I was going to return the mattress. They offered me a mattress pad that helped. I had decided to return the mattress but couldn’t find anyone to accept a used mattress. I was offered a $250 credit. Everyone I dealt with was wonderful.” – Deborah T.
  • “The mattress we purchased was delivered in a timely manner and displayed excellent quality and workmanship. Unfortunately, it was softer than we expected and for that reason saw fit to return it. The return process was straightforward, uncomplicated, extremely professional and exceeded our expectations for timeliness.” – Veda A.

Explore the Return Policy

If you decide to return your DreamCloud Premier, contact customer service, and they will take you through the return process. Your DreamCloud Premier mattress will either be taken to a donation center or a local disposal location. After the company processes the return, you will get a full refund, which typically takes 2 to 3 business days.

Customer Experiences

Don’t take our word for it; look at what real-life customers think about their DreamCloud Premier mattress.

  • “After many months of research and testing beds in brick and mirror stores, we decided to try the King and adjustable base. It gets better and better. I can’t wait to settle in for the evening…I suffered from hip pain and stiffness prior to the Dream Cloud. So happy we took the modern approach and rely on the reviews and return guarantee. We’re 3 months in, and very satisfied with the quality and comfort this mattress offers.” – S.U.
  • “Our new mattress is the cat’s meow. It’s not too firm it’s not too soft it’s just right.” – James S.
  • “Haven’t slept this good in years. Back pain 90% gone. So glad I stepped out on faith and pushed that order button!!! Best mattress I’ve had in years!!! Thanks to DreamCloud!!!!” – Valderine P.

Is the DreamCloud Premier Right for You?

Now we’ve reached the final question: should you buy the DreamCloud Premier mattress? Well, if you are looking for a luxury mattress delivered directly to your door that’s great for heavy people, all sleeping positions, body aches, and older people, then yes, this is the bed for you. The year-long sleep trial gives you plenty of time to test it out and once you make a final decision, you can rest assured that you’re covered with a lifetime warranty.

However, if you are on a budget or you’re looking for an all-foam mattress, we suggest the less than $1,000. You also might want to keep shopping if you’re looking for a mattress where you can sink in.

DreamCloud Premier Mattress Comparisons

DreamCloud Premier vs. DreamCloud

Criteria DreamCloud Premier DreamCloud
Mattress Advisor Score 8.9/10 9/10
Firmness Medium-Firm (6.5/10) Medium-Firm (6.5/10)
Material Hybrid Hybrid
Who’s It Best For?
  • Couples
  • Heavy people
  • Side sleepers
  • Combination sleepers
  • Hot sleepers
  • Sleepers with back pain

The DreamCloud Premier and original DreamCloud are both high-quality hybrid mattresses, but they do feel a little different. The Premier includes extra comfort layers that make it feel slightly more plush than the original DreamCloud. So, even though both beds are medium-firm (6.5/10 on the firmness scale), the Premier has a bit of a softer feel that makes it a better option for side sleepers or people with joint pain. The Premier also isolates motion better thanks to its extra comfort layers, so it is a better option for couples who don’t like to be disturbed by their partner moving around at night.

The original DreamCloud’s firmer feel means back and stomach combination sleepers will fare better on this bed. The original DreamCloud is also less expensive than the Premier, which makes it a better option for budget shoppers. Hot sleepers might also prefer the original mattress. While both beds sleep cool, the extra comfort layers on the Premier might just a little more heat.

Check out our full DreamCloud mattress review.

DreamCloud Premier vs. DreamCloud Premier Rest

Criteria DreamCloud Premier DreamCloud Premier Rest
Mattress Advisor Score 8.9/10 8.7/10
Firmness Medium-Firm (6.5/10) Medium-Firm (6.5/10)
Material Hybrid Hybrid
Who’s It Best For?
  • Hot sleepers
  • Back sleepers
  • Combination sleepers
  • Side sleepers
  • Couples
  • Sleepers who like pillow top mattresses

The DreamCloud Premier Rest is DreamCloud’s top-of-the-line luxury mattress. It is built similarly to the Premier, but it includes a pressure-relieving pillow top. While both beds are medium firm (6.5/10), the Premier Rest offers more pressure relief than the Premier. It should be a better fit for side sleepers, sleepers who enjoy sinking into bed a little bit, and people with joint pain. The Premier Rest is also a good choice for sleepers after a “hotel bed” feel.

The standard DreamCloud Premier feels a little firmer and less luxurious than the Premier Rest, which makes it a better pick for back and stomach sleepers. The Premier is also a better choice for shoppers on a budget. It still has a luxury feel but is less expensive than the Premier Rest.

Check out our full DreamCloud Premier Rest mattress review.

Finding the right mattress can improve not only your nights but also your days.

Compare Dreamcloud Premier to Other Mattresses

Interested to see how Dreamcloud Premier compares to other mattresses? Click here to check out our comparison tool.

Other Products Sold by DreamCloud

DreamCloud Premier Rest Mattress

DreamCloud Premier Rest Mattress

DreamCloud Move Adjustable Bed Frame

DreamCloud Move Adjustable Bed Frame 3

Luxury Cotton Sheet Set

DreamCloud Sheets

Resident Serenity Quilt

Resident Serenity Quilt

Resident Serenity Sleep Weighted Blanket

Serenity Weighted Blanket

DreamCloud Premier Mattress FAQs

Did you have sticker shock looking at the price of the DreamCloud Premier? Don’t worry, because you can finance this mattress through Affirm. Select a payment plan and you can pay in small payments each month.

No, but you can rotate it to extend its lifespan.

All the foams in the DreamCloud mattresses are CertiPUR-US® certified, meaning they meet some of the most rigorous standards for emissions, content, performance, and durability.

The DreamCloud Premier’s cover is not removable nor replaceable, but they do offer a professional cleaning on request after one year of ownership.

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