✔️Customer Rating: 4.5/5 | |
✔️Mattress Advisor Score: 8.95/10 | |
✔️Type: Hybrid | |
✔️Firmness: Firm | |
✔️Free Shipping & Returns | |
✔️100-Night Sleep Trial | |
✔️10-Year Limited Warranty |
Up to $200 off w/ code PRESDAY200
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✔️Customer Rating: 4.5/5 | |
✔️Mattress Advisor Score: 8.95/10 | |
✔️Type: Hybrid | |
✔️Firmness: Firm | |
✔️Free Shipping & Returns | |
✔️100-Night Sleep Trial | |
✔️10-Year Limited Warranty |
Up to $200 off w/ code PRESDAY200
What we think: The firm hybrid build of the Helix Twilight mattress makes it an exceptional choice for sleepers looking for support in their sleeping experience. Plus, the price point is very reasonable considering the high quality of craftsmanship.
Helix Twilight is best for: | Helix Twilight may not be best for: |
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The Twilight by Helix is one of very few firm mattresses designed with pressure relief in mind. By pairing slow-response memory foam with pocketed coils, Helix has created an excellent bed for heavy side sleepers and others who like the firm foam feel.
We brought the Twilight to our lab in New York and scored it in our 14-point evaluation. Learn how it performed, who it’s best for, and how it compares to other Helix mattresses in our Twilight mattress review.
In order to determine the quality of a mattress we put it through a number of tests in our on-site sleep lab, as well as assess aspects of the purchasing experience, such as customer service, shipping, and trial period. All of these factors contribute to the mattress’s MA score.
Mattress Advisor Test | Score (Out of 10) |
Shipping | 10 |
Trial Period | 9 |
Return Policy | 10 |
Warranty | 9 |
Set-Up | 8.5 |
Motion Transfer | 8.25 |
Edge Support | 9.5 |
Pressure Relief | 8.5 |
Spine Alignment | 9 |
Responsiveness | 9 |
Cooling | 8.5 |
Durability | 8.5 |
Customer Service | 9 |
Social Impact | 5 |
A bed’s edge support score reflects how well the sides hold up under weight. If you tend to roll right up to the edge of your bed or even just sit on it to tie your shoes in the morning then you’ll want a mattress with strong edge support.
In this category, the Twilight absolutely delivers. There was no worry that we might spill off of the bed, no matter how close we got to the brink.
As I mentioned above, the motion transfer test measures how well a bed isolates movement. The higher the motion isolation score, the less likely you are to be woken up by a restless partner’s tossing and turning. There are two primary tests in this category: the wine test and the human motion test.
A glass of wine placed on one side of the Helix did not jostle too much when we rolled around on the other side — a good sign! The human motion test was somewhat disheartening, though. While blindfolded, we found that it was still quite apparent when our partner was getting in and out of bed, or even just moving slightly.
It is important for a mattress to contour to your spine’s natural alignment. If the alignment gets thrown out of whack it can lead to aches and pains, especially in your lower back. We found that the Twilight did a great job keeping everything where it should be, especially when we were on our stomachs.
Stomach and back sleepers should find that the Twilight does a good job of keeping their spine aligned, which can help prevent and/or eliminate morning aches and pains. And combination sleepers will likely appreciate the high responsiveness as they bounce from one position to the next with ease.
Side sleepers, on the other hand, may find that the high firmness causes some excessive pressure on their hips and shoulders. Most side sleepers prefer a bed that allows these areas to sink comfortably into the surface. Check out our Best Mattresses for Side Sleepers article for some recommendations.
Like most hybrid mattresses, the Helix Twilight sleeps quite cool. The layer of pocketed coils prevents heat from being absorbed from your body and trapped in the dense memory foam.
The Helix Twilight mattress can support people who weigh up to 500 pounds. Thanks to its high-density foam construction and reinforced perimeter, it’s one of the best mattresses that we’ve tested for plus-size people.
The Twilight needs a firm, durable bed frame. Good options are slatted bed frames, adjustable bases, and platform frames. Don’t use a box spring unless you add a bunkie board on top for superior support.
The Twilight is a 4-layer memory foam hybrid mattress. Here’s a breakdown of the Twilight’s construction and how each layer influences the mattress’s feel.
Size | Dimensions | Price* |
Twin | 38” x 75” x 12” | $600 |
Twin XL | 38” x 80” x 12” | $700 |
Full | 54” x 75” x 12” | $850 |
Queen | 60” x 80” x 12” | $999 |
King | 76” x 80” x 12” | $1,349 |
Cal King | 72” x 84” x 12” | $1,349 |
*Prices do not reflect exclusive offers or Helix discounts. Click below to see the best price for the Helix Twilight mattress.
The Twilight took us about 1 minute 26 seconds to unbox and set up. There was an off-gassing odor, but it wasn’t too bad.
Here’s what you can expect when you buy a new mattress from Helix.
Policy | Details |
Delivery | Free shipping; arrives at your doorstep in 6-10 business days |
Trial Period | 100-night sleep trial |
Warranty | 10-year limited warranty |
Return Policy | Free returns during trial period |
Financing | Available through Katapult or Klarna |
Helix is a US-based mattress company that makes each new mattress by hand once it’s ordered. Because the beds aren’t waiting in a warehouse, the shipping time is longer than that of the average online mattress. The Helix Twilight typically arrives between 6-10 days from the date the order is placed.* You don’t have to be home to sign for your mattress, and shipping is free.
*COVID-19 has impacted shipping times. Check with Helix for a current delivery estimate.
The Helix Twilight comes with a 100-night trial and full refund if you decide it’s not the right mattress for you. This is the most common trial period for bed-in-a-box mattresses.
You must wait 30 days before initiating a return. It takes time for a new mattress to reach its final feel and your body also needs time to adjust to a new bed. If you find that you’re not as comfortable as you’d hoped, contact Helix between days 30 and 100 to start the return process.
The Twilight mattress comes with Helix’s 10-year warranty. This covers defects in materials and workmanship, including indentations of greater than 1”. To submit a claim, contact Helix customer service.
Helix customer care is available weekdays from 10am-6pm EST. To get in touch with them, you can schedule a call, fill out a form for email communication, or utilize the live chat feature on their website. Visit their contact page for more details.
It hasn’t been as easy to get in touch with a Helix representative as we would expect. Helix explains that they’re experiencing heavy purchase and call volumes due to COVID-19. It can take a full week to receive an email back, and even longer for a phone call.
You can return your mattress after the 30-day waiting period but before the end of the 100-night sleep trial. To do so, reach out to Helix’s customer care team and they’ll help find a local charity to take the bed. Once the donation is complete, you can expect a refund on your original form of payment.
The Helix Twilight is a mattress that will appeal to anyone looking for a firm sleeping surface. Heavier sleepers will appreciate the way that the dense foam keeps them from sinking too far below the surface, and the layer of innerspring coils will keep even the hottest sleepers cool.
That said, the very thing that makes this a great mattress for some likely makes it a bad choice for others. Not everyone is after an 8 or 9 on the firmness scale, and would prefer something a bit, if not a lot softer. If that sounds like you, check out our article on the Best Soft Mattresses.
Most firm mattresses are designed for back and stomach sleepers, but not the Twilight. Helix uses high-density memory foam in the Twilight for a firm feel that cushions pressure points, making it ideal for plus-size side sleepers.
One of our favorite things about Helix is that they understand that there is no one-size-fits-all mattress. To accommodate the unique needs of every sleeper, Helix has created 6 hybrid mattresses with varying firmness levels and benefits. Here’s how the Twilight compares to the other Helix mattress models.
If you’re not sure which mattress best fits your needs, Helix has designed a sleep quiz to help you choose the right model.
Every one of the Helix mattresses outlined above comes in a more luxurious version in the Helix LUXE mattress line. While the LUXE mattresses are engineered to support the same types of sleepers as their original mattresses, they differ in a variety of ways that may make them a better fit. Here’s what separates the baseline and LUXE models.
The Helix Plus mattress was created for the average plus-size sleeper. Its medium firmness level and thick profile ensure a balance between cushioning and support that works for all sleeping positions.
The Twilight is firmer than the Plus, but it too works well for heavy people. Both utilize high-density memory foam and durable innerspring coils for pressure relief and responsive support.
The Plus is thicker and more expensive than the Twilight, but it comes with a more generous 15-year warranty. Opt for the Plus for a softer feel and the Twilight for a firmer sleeping experience.
The Helix Birch is an eco-friendly mattress made from cotton, wool, latex, and steel coils. Its medium-firm feel is softer than the Twilight, although they both offer similar pressure relief and support. The Birch is more expensive and comes with a 25-year warranty in comparison to the Twilight’s 10-year warranty. Find out more in our Birch mattress review.
The Helix Twilight mattress is on display at partner showrooms in many major cities across the United States. Click here to see if there are any showrooms near you.
It depends; if a non-profit still accepts it for donation, you should be able to return it. But if the bed isn’t in good enough condition to be donated, Helix will not issue a refund. This is why we recommend using a waterproof mattress cover on every mattress, new or old.
Helix is a bed-in-a-box mattress brand that sells their mattresses directly to you, the consumer. By skipping the showroom and sales people, Helix saves money that they pass on to you. This is why Helix and other online mattress brands deliver high-quality at affordable prices.
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