Novosbed mattress

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Novosbed Mattress Review

✔️Customer Rating: 4.7/5
✔️Mattress Advisor Score: 8.4/10
✔️Type: Memory Foam
✔️Firmness: Soft, Medium, and Firm
✔️Free Shipping & Returns
✔️120-Night Sleep Trial
✔️15-Year Warranty

The bottom line: The Novosbed mattress is a high-quality memory foam mattress with the deep hugging feel. This luxury mattress is often compared to brands like Tempur-Pedic, but with a much lower price. With three different firmness options, this memory foam bed fits the needs of most memory foam mattress shoppers.  

Who Is the Novosbed Mattress Best for?

Novosbed is best for: Novosbed may not be best for:
  • Those who like the close hug of memory foam
  • Couples who share a bed
  • Back and side sleepers with aches and pains 
  • Those who prefer a bouncy innerspring feel
  • Combination and stomach sleepers
  • Plus-size sleepers

Novosbed Mattress Review Highlights

Top-Rated Mattress for Back Sleepers Badge

The Novosbed mattress feels like you’d expect a high-end memory foam mattress to feel. Its contouring hug is marshmallow-y soft, melting away pressure. We’re going to take a deep dive into the Novosbed mattress, such as its pros and cons and product specs, to help you decide if this is the all-foam mattress for you.

What we love about the Novosbed:

  • Novosbed was designed as a more affordable alternative to luxury memory foam mattresses. The deep cradling feel is often compared to more expensive brands like Tempur-Pedic
  • This mattress comes in three firmness levels, soft, medium, and firm. 
  • Novosbed offers a Perfect Firmness Guarantee. Novosbed will send their Comfort+ layer at no cost to help make the mattress either softer or firmer. This allows customers to find the best feel for their needs. 
  • It’s a thick memory foam mattress and rates highly in terms of motion isolation, making it a great choice for couples.

Video Review of the Novosbed Mattress

Watch our Novosbed mattress review video to see how it performed in our in-house testing to help you decide if this is your dream mattress.

Mattress Advisor Score for the Novosbed Mattress

Here’s how the Novosbed mattress scored on different tests and evaluations in our in-house testing facility. Our total score is a weighted average out of 10 that incorporates functional and performance characteristics of the mattress, as well as a social responsibility score. Learn more about our testing process here

Mattress Advisor Test Score (Out of 10)
Shipping 10
Trial Period 10
Return Policy 10
Warranty 10
Set-Up 7
Motion Transfer 8.25
Edge Support 7.75
Pressure Relief 8.5
Spine Alignment 9
Responsiveness 6.5
Cooling 7
Durability 8.5
Customer Service 7
Social Impact 4
⭐Total Score for the Novosbed Mattress: 8.4/10⭐

Novosbed Performance Highlights

✅ Pros

  • Novosbed is one of the only companies that offers a free firmness adjustment. If you find that your new mattress is slightly softer or firmer than you’d hoped, Novosbed will send you a complimentary Comfort+ kit to add some cushion or support to your new bed. 
  • The Novosbed trial period and warranty are both longer than average. We love Novosbed’s 120-night sleep trial with free returns and their 15-year warranty
  • Pressure Relief: Most memory foam mattress shoppers want a bed that eliminates excess pressure at areas like the hips, shoulders, and lower back. We found the Novosbed to do a great job at allowing these sensitive areas to sink in, easing pain at pressure points
  • Motion Isolation: Novosbed’s high-density memory foam is exceptional at absorbing movements, stopping them before they spread across the bed’s surface. In our wine test, we barely noticed the wine move as our tester tossed and turned. And when one of our sleep testers moved around on their side of the bed, the other barely noticed. This lack of motion transfer makes the Novosbed an excellent option for couples who share the bed. 
  • Spine Alignment: One of the most important factors when shopping for a mattress is finding one that keeps the spine in a neutral alignment. We scored the Novosbed 9/10 for spine alignment as we were impressed with the body alignment of our sleep testers. Back and side sleepers with back or neck pain may find the pain slowly melt away when they switch to the Novosbed.  

❌ Cons

  • Our sleep testers noted that the classic memory foam feel can make it feel like you’re stuck. This is particularly true for heavy people, who might feel like the mattress is sagging rather than supporting their weight. Our testers noted that it was hard to switch from one position to the next—which is a problem for combination sleepers. 
  • The ultra-dense memory foam, while incredible at contouring the body, can also trap heat. While it’s not the hottest memory foam bed that we’ve tested, its heat retention is greater than most innerspring and hybrid mattresses. Hot sleepers might be better served by a cooler mattress.

Product Information

Novosbed is a Canadian mattress company that crafts high-end mattresses at an affordable price point. Learn more about the Novosbed 100% memory foam mattress to see if it’s the mattress for you. 

How Firm is the Novosbed Mattress?

The Novosbed mattress comes in three firmness options:

  • The soft Novosbed mattress rates a 3.5 on the 1-10 firmness scale. Its sumptuously plush sleeping surface delivers cloud-like comfort that soft-mattress lovers will appreciate.
  • The medium Novosbed mattress comes in at a 5 on the 1-10 firmness scale. The expert blend of cushy give and contouring support is a great fit for most sleepers.
  • The firm Novosbed mattress falls at a 6.5 on the 1-10 firmness scale, which means it feels more medium-firm than firm. You will feel more like you’re sleeping “on” than “in” this mattress model.
Novosbed

What Sleeping Position Does the Novosbed Support?

The Novosbed mattress is best for side sleepers and back sleepers. The soft and medium options truly hug the body’s curves, making them excellent choices for side sleepers and back sleepers who like a plush surface. The firm is more of a medium-firm that fits the needs of most back sleepers. Stomach sleepers are not going to find the firm support that they need.

Sealy hybrid premium sleep position

Does the Novosbed Mattress Sleep Hot?

When we tested the Novosbed mattress, we found it to sleep relatively cool for a memory foam mattress. However, it’s not among the coolest all-foam mattresses that we’ve tested. Therefore, we recommend it for those who don’t tend to wake up hot in the middle of the night.

Novosbed

How Much Weight Does the Novosbed Mattress Support?

The Novosbed mattress doesn’t have any set weight restrictions. We’ve found that most 100% foam beds are best for those who weigh 300 pounds or less. When you weigh more, the lack of springy support can leave you feeling like you’re sinking into the mattress. 

What Foundations or Bed Frames Can be Used with Novosbed?

Novosbed recommends using a solid base or platform with their mattress. Examples include adjustable bases, slatted bases with slats between 2” and 3” apart, platform beds, and non-flexing box springs. Additionally, foundations designed for memory foam beds should work.

Nectar compatible bases

What is the Novosbed Made of?

The Novosbed is a three-layer memory foam mattress made using high-density memory foam for the ultimate in comfort and durability. To create varying firmness levels (the soft, medium, and firm options), the layers within differ slightly in their composition.

Inside the Novosbed mattress (medium option)
  1. Ultra-Soft Top Cover: The Novosbed cover is one of our favorite mattress covers. Its tencel fabric is naturally sourced and refreshingly breathable. The fabric fits the mattress well, and with the extra stretch and zipper, you can fully remove it if you end up needing the Comfort+ firmness adjustment kit. It’s a washable cover that’s easy to remove, keeping the mattress feeling fresh and clean for many years to come. 
  2. Comfort Zone: Gel memory foam (in the soft version) or next-generation memory foam is used as the plush top layer of memory foam. The gel in the soft mattress and airflow memory foam in the medium and firm mattresses each help to dissipate excess heat from the mattress surface. This upper foam layer, while plush in each mattress, has a different feel based on the mattress firmness. It ranges from a medium-soft embrace to a firm contouring
  3. Transition Core: When our sleep testers laid upon the Novosbed mattress, they noted close body contouring with a balance of plush give and reliable support. The transition foam layer is to thank for the exceptional spine alignment and pressure relief that our testers experienced on the Novosbed. The density of foam increases the firmer the mattress is.
  4. Support Zone: The support foam layer is the same for each of the three mattresses. This layer of durable polyfoam adds edge support, durability, and stability to the Novosbed mattress.

Novosbed Mattress Sizes, Dimensions, and Pricing

Size Dimensions Weight Price*
Twin 38” x 75” x 11” 46-51 lbs.  $799
Twin XL 38” x 80” x 11” 49-58 lbs.  $849
Full/Double 53” x 75” x 11” 62-69 lbs.  $899
Queen 60” x 80” x 11” 75-84 lbs.  $999
King 76” x 80” x 11” 93-104 lbs.  $1,199
California King 72” x 84” x 11” 93-104 lbs.  $1,199

*Prices do not reflect exclusive offers or discounts. Click below to see the best price for the Novosbed mattress.

Novosbed Mattress Unboxing

The Novosbed mattress is a bed in a box, meaning the mattress arrives compressed in a tall, thin box. When we received the Novosbed in the mail, the box itself did not have handles, which made it somewhat challenging to move to its final location. 

Once we placed it on the bed frame, the unpackaging process was a breeze. It did have a mild odor at first, but this dissipated rather quickly. Because it’s an all-foam bed, we were not surprised that it took a couple of days to fully decompress.  


Purchasing Information

Unsure what to expect when you buy a new mattress from Novosbed? Here are the details on things like delivery, trial period, financing, and more to help you along the way. 

Policy Details
Delivery Free delivery within most of Canada and the United States
Trial Period 120-night trial period
Warranty 15-year warranty
Return Policy Free returns
Financing Available through Affirm (USA) or PayBright (Canada)

 

Novosbed Mattress Shipping and Delivery

Novosbed offers free delivery within most of the United States and Canada. Every Novosbed mattress is made-to-order. As such, a new mattress typically takes 1-5 days before it’s shipped, although it may take up to 12 business days when shipping within the United States. Shipping through FedEx Ground takes an additional 1-6 business days. In total, you can expect to receive your mattress 2-18 business days from your order date. 

Novosbed does not offer White Glove Delivery, so you are responsible for setting up your new mattress. Give them a call if you’d like expedited delivery and they will work with you to determine the cost.  

Novosbed Mattress Sleep Trial

The Novosbed sleep trial is unique amongst its competitors. Not only is the 120-night trial longer than other bed-in-a-box brands, but they’ve created a system to change the firmness of a mattress to help you find the right feel for you.

If you find that your mattress isn’t fitting your needs after 30 days, contact Novosbed and ask them about the free Comfort+ kit. Novosbed will send a kit that quickly and easily adds either greater plushness or more support, depending upon what’s needed. 

For those who cannot find the right feel after 60 days, Novosbed will arrange for a local charity or recycling center to pick up the mattress. Then you’ll receive a full refund. Just be sure to contact Novosbed within 120 days of receiving your new mattress to initiate a return. 

Novosbed Mattress Warranty

The Novosbed mattress comes with a 15-year warranty. The first 10 years are non-prorated, meaning your mattress is covered 100%. The following 5 years are pro-rated, with your coverage amount decreasing to 75% the original cost of the mattress . 

Just as with other mattress warranties, the Novosbed warranty covers defects in materials or workmanship. With this and other mattress warranties, it’s important to realize that you must take care of your mattress for any defects to qualify for coverage. 

To protect your mattress and keep it covered under the warranty, use only an approved foundation. Additionally, protect the bed from spills and mold by using a waterproof mattress protector and keeping the bed off of the floor. 

Novosbed Mattress Customer Service

Novosbed customer service is available Monday to Friday from 10 AM – 7 PM EST. You can reach them via:

  • Phone at 1-844-456-4506 (USA) or 1-877-496-3626 (Canada)
  • Live chat at novosbed.com
  • Email using their online form

We’ve been impressed with Novosbed customer service. When we contacted them during business hours, we received fast service and helpful answers. Here’s what customers have to say: 

  • “Had a long online chat with customer service before purchasing. They were patient and answered all my questions.” -Chris T. 
  • Great customer service! I called and talked to a representative who was very friendly and helped me to make the best choice for my family.” -Karen S. 
  • When I first ordered the bed I was given very helpful information from online chat. Then when we decided to try the Comfort+ option the bed topper came within a week. Great shipping. Great product.” -David B. 

Novosbed Mattress Return Policy

To initiate a return you must wait until you’ve owned your bed for 60 days. Between days 60 and 120, you can initiate a return by contacting Novosbed customer service. Once your mattress has been picked up, you’ll receive a refund on your original payment method.  


Customer Reviews

  • Novosbed is perfection. I started with medium but firmed it up with the comfort plus kit. Couldn’t believe how perfect it became. More than a satisfied customer!” – Melissa H. 
  • “We are very happy with our new mattress. After coming from a high end memory foam company, there was some minor trepidation to try one a company like Novosbed. I can happily say that we have no regrets. We wanted a firm mattress and are very happy with the overall firmness of the firm model. The mattress feels soft and plush on initial touch, but allows for only a small amount of sink-in. The quality feels great and the shipping and customer service was also great.” -Matthew M. 
  • “We waited writing a review until we were completely used to our new bed and can state unequivocally that this is the best mattress we’ve ever had. Sleep quality is so much better. If you are looking to replace that old coil spring mattress with another, you cannot go wrong with the Novosbed. -Jack B. 
  • “We had ordered the medium firmness. Because we are of a small body build we found it to be too firm. We tried it for a month, as suggested, and then ordered the adjustment for greater softness. Within 3 days we received an additional piece, with cover, that was easy to install. Absolutely love this mattress now. No more soreness or disturbed nights. Thanks so much!” -Lino V.

Novosbed Mattress FAQs

How does the Comfort+ kit work?

The Comfort+ kit is essentially a mattress topper that you place inside of the mattress cover. When it comes in the mail, you unzip the mattress cover and place the Comfort+ topper on top of your mattress. It will either add a softer feel or firmer feel, depending on what you requested. Once zipped into place, you won’t be able to tell that you added anything. The look remains seamless and classy.

Is the Novosbed mattress cover waterproof?

No, the Novosbed mattress cover is not waterproof. Even though you can unzip it and wash it, we still recommend using a waterproof mattress topper over the mattress to protect it from accidents or spills.

Where are Novosbed mattresses made?

All Novosbed products are manufactured in the United States and Canada. The materials are also sourced from North America.

Is Novosbed foam CertiPUR certified?

Yes, Novosbed only uses foam that’s CertiPUR certified to protect the health of their consumers and that of the world in which we live.

Do I have to be home to sign for my mattress?

Typically, FedEx will leave your mattress at your doorstep if no one is home. However, that is up to their discretion. If they do not deem it safe, they’ll leave a tag with information on how to collect your mattress.

Why does my new mattress have an odor?

Memory foam mattresses have an initial odor that dissipates over a few days. This process is known as off-gassing. It’s caused by small particles escaping into the air. Rest assured that this process is normal and safe, and that it fades quickly.

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Verified Customer Reviews

Female | SACRAMNTO-STKTON-MODESTO, CA

Verified Reviewer
Sleeper Profile
  • Sleeps with partner
  • Side sleeper
  • Restless sleeper
  • Suffers from sleep apnea
  • Suffers from back pain
Owned mattress for: 7-12 mo.
Recommends to a friend?: Yes
Overall Satisfaction: 7/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
7
Ease of Set-up
6
Body Support
7
Motion Isolation
7
Responsiveness
7
Cooling Properties
6
Comfort
8
Quality
7
Value
6
Edge Support
8

Female | BIRMINGHAM (ANN AND TUSC), AL

Verified Reviewer
Sleeper Profile
  • Side sleeper
  • Restless sleeper
Owned mattress for: 7-12 mo.
Recommends to a friend?: Yes
Overall Satisfaction: 7/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
7
Ease of Set-up
8
Body Support
7
Motion Isolation
Responsiveness
7
Cooling Properties
7
Comfort
7
Quality
7
Value
8
Edge Support
7

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