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Puffy Royal Hybrid Mattress Review

✔️ Customer Rating: 5/5
✔️ MA Customer Experience Score: 8.2/10
✔️ Type: Hybrid
✔️ Firmness: Medium Firm
✔️ Free shipping and returns
✔️ 101-Night Sleep Trial
✔️ Lifetime Warranty

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The gist of it: The Puffy Royal Hybrid is a luxury mattress that provides good breathability and great pressure relief. Side sleepers in particular should love this bed, and the lifetime warranty means that they never need to worry about going without it.

Is the Puffy Royal Hybrid Right for You?

Puffy Royal Hybrid is best for: Puffy Royal Hybrid may not be best for:
  • Side sleepers
  • Fans of hybrid mattresses
  • Those looking for a lifetime mattress
  • Combination sleepers
  • People with back pain
  • Hot sleepers

Puffy Royal Hybrid Testing Notes

Best Mattresses for Side Sleepers Badge (2020)

The Puffy Royal Hybrid excelled in quite a few areas, but none more so than it’s performance for side sleepers and the unbeatable service that the Puffy team provides. The mattress delivered a great level of relief for our shoulders and hips, two areas that side sleepers need cushioned. And the lifetime warranty that Puffy gives to every mattress customer is nearly unparalleled in the bed-in-a-box industry.

Keep reading to find out what else we thought about the Puffy Royal Hybrid.

What’s great about the Puffy Royal Hybrid:

  • The Puffy company provides customers with a generous lifetime warranty, so you can happily spend the rest of your days (and nights) with the Royal Hybrid.
  • Side sleepers should find the Puffy Royal Hybrid pleasantly pressure relieving in their hips and shoulders.
  • The Royal Hybrid is shipped in a box, making it a breeze to move around and set up.

Mattress Advisor Lab Scores

It is important to us that we run each mattress through an exhaustive series of tests, so that we can provide the most accurate assessments possible. The table below indicates how the Royal Hybrid performed on every one of these tests.

Mattress Advisor Test Score (Out of 10)
Shipping 9
Trial Period 10
Return Policy 10
Warranty 10
Set-Up 8
Motion Transfer 7.5
Edge Support 7
Pressure Relief 8.75
Spine Alignment 6.5
Responsiveness 6.5
Cooling 7
Durability 7.5
Customer Service 9
Social Impact 7
⭐Customer Experience Score for the Puffy Royal Hybrid Mattress: 8.2/10⭐

Where it Excelled and Where it did Not

✅ Pros

  • Warranty – Puffy provides a lifetime warranty for their Royal Hybrid, so you never have to worry about your bed succumbing to material or manufacturing defects. Check out our article on the Puffy Mattress warranty for more information.
  • Trial PeriodWe found the 101-night trial to be long enough for us to get a sense of whether or not the Royal Hybrid was the right mattress for us.
  • The Puffy Royal Hybrid is constructed entirely in the USA. Check out our article on the benefits of buying a mattress in the United States.

❌ Cons

  • Responsiveness – The Royal Hybrid didn’t do an excellent job of keeping up with our tossing and during, so it may not be the best choice for combination sleepers who tend to move around throughout the night.
  • Edge SupportThe Royal Hybrid scored a 7 for edge support, which isn’t terrible, but there was definitely some sagging when we were on the far sides of the bed. 
  • Cooling – If you tend to overheat when you sleep then you may want to look for a mattress with a higher cooling score.

Pressure Relief

One of the areas where the Royal Hybrid was most successful was in Pressure Relief. Sensitive pressure points like shoulders and hips were sufficiently cushioned when we were on our sides, which is important if you hope to avoid morning aches. Take a look at the pressure maps below for a better sense of how this mattress performed. Green and blue are good signs, red is a bad sign.

Spine Alignment

It is very important for a mattress to align to your spine’s natural curve, both when you are on your side and on your stomach. Unfortunately, the Royal Hybrid missed the mark here. You can see in the photos below that our tester’s back was thrown slightly out of whack when she was on the mattress; too much time spent in this position can result in lower back pain.

Motion Transfer

Sleeping in the same bed as someone else can be a challenge at times, especially if that someone else is a particularly restless sleeper. If you are consistently woken up by your partner’s movements then it is important to invest in a bed that excels at motion isolation

We found that the Royal Hybrid did a pretty good job with this. We were able to feel a slight disturbance from human movement, but as you can see in the video below, the wine didn’t spill!


Where is it on the Firmness Scale?

The Puffy Royal Hybrid scored a 5 on the firmness scale. Most sleepers should find this firmness level appealing, as it’s right down the middle; neither too firm, nor too soft — good for most sleeping positions.

Puffy Royal firmness

What Sleeping Positions is it Good For?

Speaking of sleeping positions, let’s take a look at which ones the Royal Hybrid works well for.

Side sleepers: Because of its pressure relieving abilities, the Puffy Royal Hybrid is a solid choice for side sleepers, who need a considerable amount of support in their shoulders and hips.

Back sleepers: We think that most back sleepers should find that the Royal Hybrid has just the mattress feel that they need to get a good night’s sleep.

Stomach sleepers: Some may find that the Royal Hybrid is just a bit too soft for them, but we think the majority of stomach sleepers should be happy with it.

Combination sleepers: The Puffy Royal Hybrid has a very soft top layer of foam, which makes it quite comfy, but also somewhat difficult to move around on. Because it did not score well in responsiveness, we’d recommend that combination sleepers explore other options.

Helix Plus position

Does it Sleep Warm?

Hybrids tend to do a better job of circulating air than all-foam mattresses, and the Royal Hybrid is no exception. We certainly didn’t overheat while we were on the bed, but it wasn’t quite cool to the touch either. If you are in the market for a mattress that actively cools you down then check out our article on the best cooling mattresses for hot sleepers.

What Body Types Does it Support?

The Puffy Royal Hybrid can support up to 700 lbs, or 350 lbs per side, so most types of sleepers can use it. That said, heavier people may find that it is a bit too plush

What Foundations or Bed Frames are Compatible?

The Royal Hybrid can be used on any type of frame, from a box spring to an adjustable base.

Nectar compatible bases

A Look Inside the Puffy Royal Hybrid Mattress

Let’s take a dive inside the Royal Hybrid so you can get a better idea of what you’re sleeping on.

    1. Polyester Cover – Stain resistant, breathable mattress cover that helps keep things cool
    2. Cooling Gel Cloud Foam – Top layer of memory foam that is infused with cooling beads that help keep the foam from getting too warm
    3. Contouring Memory Foam – This layer helps provide the pleasant, hugging sensation that you get on the Royal Hybrid
    4. Climate Comfort Foam – This support layer of premium foam is denser than the memory foam above it and it helps provide pressure relief
    5. Cloud Foam – Polyfoam layer that provides zoned support
    6. Innerspring Layer – Base layer of individually wrapped coils that help reduce motion transfer

Puffy Royal Hybrid Pricing and Sizes

Size Dimensions Weight Price*
Twin 39” x 75” x 14” 58 lbs $1,645
Twin XL 39” x 80” x 14” 61 lbs $1,745
Full 54” x 75” x 14” 74 lbs $2,445
Queen 60” x 80” x 14” 94 lbs $2,695
King 76” x 80” x 14” 120 lbs $2,995
Cal King 72” x 84” x 14” 118 lbs $2,995

*Prices listed do not include exclusive Mattress Advisor discount. Check price using the button below for the best Puffy deals.

Puffy Royal Hybrid Mattress Set-Up

Like many online mattress companies, Puffy ships their products bed-in-a-box style, meaning they come compressed in a package that is much easier to handle than a mattress normally would be. The Royal Hybrid took us 2:20 to unbox and set up, and the off-gassing odor was normal.


Puffy Company Info

Here is everything we learned while shopping with Puffy.

Policy

Details

Delivery

Free delivery in the contiguous USA; ships in 1-3 business days

Trial Period

101-nights

Warranty

Lifetime limited warranty

Return Policy

Free returns within the 101-night trial

Financing

Available through Klarna or SplitIt

Shipping and Delivery

The Puffy Royal Hybrid is delivered via FedEx and, as noted above, arrives compressed in a manageable sized box, so you should be able to set your new mattress up on your own, but you may need an extra pair of hands depending on how much weight you can carry. You will not be charged for shipping if you live in the contiguous United States, but Puffy does not offer white glove delivery, so you will need to dispose of your old mattress yourself.

Sleep Trial Explained

Puffy offers their customers a 101-night sleep trial. Puffy only asks that you give the bed at least 14 nights before making a decision. If at any time after that you decide that the Royal Hybrid is not the best mattress for you then you can return it for a full refund.

Puffy’s Generous Warranty

Puffy is so confident in the durability of their mattresses that they provide customers with a lifetime warranty. If, while you are the owner of your mattress, you notice any defects that are a result of factory error rather than improper use then Puffy will either repair the defect or replace the mattress entirely.

Puffy Customer Service 

The Puffy customer service team can be contacted via the live chat feature or the email form on their website, puffy.com. They can also be reached at support@puffy.com and 1 800-430-8380.

We have noticed that they have always been very responsive and informative. 

Puffy Return Policy

You will get 101 nights to get to know your mattress before having to make a firm decision on whether or not it is right for you. If at any time you decide you want something different then you may return the Puffy for a full refund. They do ask, however, that you spend at least 30 nights sleeping on your mattress because it can take several weeks for you to adjust to the new sleeping surface. 

Is the Puffy Royal Hybrid the Right Choice?

If you are interested in a plush mattress that is easy to set up and that supports multiple sleep positions, then the Royal Hybrid may be a good choice for you. We found that it provided pressure relief, especially for our shoulders and hips. The real star of the show is the lifetime warranty, which is well above industry standard and ensures that if you love the Royal Hybrid then you can love it forever.

But it may not be for everybody. Because of its low scores in responsiveness and spine alignment, we can’t recommend this bed for combination sleepers or people who are prone to lower back pain

Puffy Mattress Comparison

Puffy Royal Hybrid vs The Original Puffy – The Original Puffy is a memory foam mattress with a medium-firm feel that provides great spine alignment, and the top comfort layer did a great job responding to our movements. As such, we’d recommend it over the Royal Hybrid for anyone who moves around a lot or has back pain. Read our full Puffy Mattress review.

Puffy Royal Hybrid vs The Puffy Lux MattressThe Puffy Lux is a luxury mattress constructed of foam. We found it to be a comfortable mattress that did a slightly better job of expelling body heat that the Royal Hybrid. It also comes in at a lower price point. Read our full Puffy Lux Mattress review.

Puffy Royal Hybrid vs The Puffy Royal MattressThe Puffy Royal is the foam version of the Puffy Royal Hybrid. The Royal scored slightly higher in pressure relief than the Royal Hybrid, but the Royal Hybrid scored much higher on the spinal alignment test. Read our full Puffy Royal Mattress review.

Sheets by a Window

Compare Saatva Latex Hybrid to Other Mattresses

Interested to see how Nectar Lush compares to other mattresses?
Click here to check out our comparison tool.

Compare Saatva Latex Hybrid

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Puffy FAQs

Is the mattress cover washable?

To clean your mattress cover, remove it from the bed and wash it on a gentle cycle  in cold water. Dry on low. Never, ever use bleach!

What is Oeko-Tex?

Oeko-Tex is the certification given to Puffy Mattress covers that ensures they are EPA regulated and free of dangerous chemicals.

What does SMT mean?

SMT technology refers to the five sections of cloud foam that comprise the Puffy. These sections help provide support to sensitive areas like your head, neck, shoulders, and back.

By clicking on the product links in this article, Mattress Advisor may receive a commission fee at no cost to you, the reader. Read full disclosure statement.

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