Robin Spring Mattress Review

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Robin Spring Mattress Review

✔️Last updated: January 2023

✔️Customer Rating: 4.4/5
✔️Mattress Advisor Score: 6.7/10
✔️Type: Pocket springs with customizable topper
✔️Firmness: Medium-Firm
✔️Flat rate shipping, no returns

 

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In a nutshell: The Robin Spring Mattress by Williams-Sonoma is a pocket spring mattress with a customizable topper. It’s part of the Robin Sleep System, which includes the SleepScore Max app. We were impressed with it’s responsiveness, durability, and cooling; however, there are no returns, so make sure it’s right before you buy. 

Who Is it Best For?

Robin Spring is best for: Robin Spring may not be best for:
  • Back sleepers
  • Stomach sleepers
  • Hot sleepers
  • Combo sleepers
  • Those with back pain
  • Side sleepers
  • Those who want a trial period
  • Couples concerned about motion transfer

Robin Spring Accolades

Best Customizable Mattresses - Mattress Advisor

The Robin Spring Mattress was designed exclusively for Williams-Sonoma brands, including Pottery Barn and West Elm. We brought the Robin into our sleep lab so we could give you a clear picture of how it performs. Keep on reading for our pros and cons, sleeper recommendations, and overview of the Robin Spring specs.

What worked for us:

  • Customizable: The Robin has a spring base with a zip-on topper. You can choose from the Plush Euro Top, the Plush Tencel Top, and the Cool Comfort Top.
  • Zoned Support: The pocket spring foundation is sectioned into five ergonomic zones that give each region of your body targeted support.
  • Independently Tested: Robin mattresses are endorsed by the sleep technology leader SleepScore Labs.
  • SleepScore Max App: Robin mattresses are compatible with the SleepScore Max Sleep Improvement Monitor, which tracks and analyzes your sleep and teaches you how to optimize your shut-eye based on your sleeping environment.
  • Eco-Friendly: The Robin Spring Mattress is GREENGUARD Gold and CertiPUR-US certified and made with sustainably sourced materials.

Mattress Advisor Lab Scores

When we test a mattress, we bring it into our mattress lab and run it through a 14-point evaluation, culminating in a final mattress score. We’ll walk you through some of our key tests and let you in on how the Robin performed.

Mattress Advisor Test Score (Out of 10)
Shipping 9
Trial Period 0
Return Policy 0
Warranty 0
Set-Up 7
Motion Transfer 7.5
Edge Support 7.9
Pressure Relief 7.25
Spine Alignment 8.5
Responsiveness 9
Cooling 8
Durability 8.5
Customer Service 7
Social Impact 4
⭐Total Score for the Robin Spring Mattress: 6.7/10⭐

Robin Spring Performance Highlights

✅ Pros

  • Responsiveness: The Robin keeps up with your changes in position, so you don’t feel stuck in one place.
  • Spine Alignment: Forget about back pain on this mattress. The Robin keeps your spine in a healthy posture while you sleep.
  • Edge Support: You’ll rest securely across the entire surface of the Robin mattress.
  • Cooling: Your sleep quality won’t be disrupted by night sweats, thanks to a cooling construction.

❌ Cons

  • Robin mattresses don’t come with a sleep trial, so there are no returns.
  • Some stores only carry queen and king sizes, while others carry full-cal king sizes.
  • There may be a slight odor after you unbox your Robin. This should go away within a few days.

Motion Transfer

Motion transfer is particularly important for anyone who shares their bed. If you’re planning to share the Robin Spring Mattress, you can expect to feel a moderate amount of movement from across the bed. 

We gave the Robin a 7.5/10 on our motion transfer test because, while our testers didn’t feel jostled by another person on the mattress, we did notice quite a bit of wobbling from the tall stem glass of wine we set on the mattress surface. Take a look at the video below to see what we mean.

Responsiveness

If you fall asleep on your back and wake up on your stomach, this category is for you. We asked our testers to continually change position on the Robin and rate how well it responded to their movements. They gave it a near-perfect score of 9/10!


 

Pressure Relief

We measure pressure relief with a pressure mapping film, and always cross our fingers to see blues and greens. These cooler colors indicate areas of low pressure. Warmer colors, like yellow and red, indicate high pressure. 

We saw mainly blue and green when our testers laid on the Robin, with a few warm zones near both tester’s shoulders, so for a total pressure relief score, Robin gets a 7.25/10.

Firmness Level

The Robin is a medium-firm mattress. We commonly refer to medium-firm as the “Goldilocks” firmness level, since it’s not too soft and not too hard.

Sleeping Position Support

Depending on your sleeping position, you’ll need more or less pressure relief. Back sleepers need the least pressure relief, so the Robin works well. Stomach sleepers need some pressure relief to cushion their front side, which the Robin provides. 

Side sleepers are the only ones who may experience some discomfort on the Robin, particularly near their shoulders.

Combo sleepers will also fare well, since the Robin is highly responsive, though it’s better for those who spend the majority of the night on their backs or fronts.

Temperature Regulation

We gave the Robin an 8/10 for cooling. The spring base layer enables a good amount of airflow, which keeps the plush topper cool. If you’re especially concerned about temperature, you can choose the Cool Comfort Topper, which is breathable and moisture-wicking.

Weight Capacity

The Robin Spring Mattress can support 600lbs max, or roughly up to 300lbs per sleeper.

Bed Frame Compatibility

The Robin Mattress will work on any firm, flat surface. This includes a box spring, platform bed, slatted bed, adjustable base, or even the floor.

Mattress Construction

The Robin mattress has a pretty simple construction. Here’s a glimpse inside:

  1. Mattress Cover: A breathable, moisture-wicking quilted cover made with Tencel fiber. 
  2. Top Layer: You get to choose from a Plush Euro Top, Plush Tencel Top, and Cool Comfort Top. Not all topper options are available at every store, but your preferred topper can usually be ordered. 
    1. Plush Euro Top: 2″ of cooling gel-infused foam and soft memory foam
    2. Cool Comfort Topper: 2.5″ of cooling foam that wicks away moisture and promotes airflow
    3. Plush Comfort Topper: 3.5″ of contouring memory foam with a plush Tencel cover
  3. Pocket Coils: A layer of ergonomically zoned pocket coils that keep air flowing through the mattress while enhancing spinal alignment, responsiveness, and overall support.
  4. High Density Foam: Lines the walls of the mattress in order to prevent sagging and add edge support.

Sizes and Pricing

Size Dimensions Price*
Full 53” X 74.5” X 12” $799
Queen 60” X 80” X 12” $899
King 76” X 80” X 12” $999
California King 72” X 83.5” X 12” $999

*Prices do not reflect exclusive offers or discounts. Click below to see the best price for the Robin Spring mattress.

Unboxing and Set-up

The Robin mattress took us roughly four and a half minutes to set up. The mattress and mattress topper are packaged separately, so it took us about two minutes to set up the mattress itself and two and a half minutes to unbox and zip on the mattress topper. There are side support handles that make adjusting the mattress much easier.

We especially appreciated the plastic cutter included with the delivery. The mattress had very little smell, and took its full shape after a few hours, although apparently it can take up to 72 hours to fully inflate.

Company Info

Here are all the details you’ll want to know before buying your Robin Spring Mattress.

Policy Details
Delivery Bed-in-a-box via UPS
Trial Period None
Warranty None
Return Policy Final sale
Financing Affirm

Shipping Policy

Usually online mattresses are shipped for free, but the Robin is shipped in 7-10 business days for a flat rate. The shipping price is based on the cost of the mattress and your location. You can see how much shipping will cost to your home by going to Pottery Barn’s shipping page and entering your zip code. 

If you’re within 99 miles of a warehouse, shipping is $149 for purchases under $999 and $249 for purchases over $999. Those in the 100-199 range pay $199 and $299 for orders over/under $999. If you’re over 200 miles away you’ll pay $299 or $399.

When you buy your new mattress, you’re eligible for old mattress removal, as long as the mattress is in sanitary condition. Just let the delivery team know you’d like this service when you schedule your delivery. You don’t need to be home to sign—the package will be delivered to your doorstep via UPS.

Sleep Trial (Or Lack Thereof)

There is no sleep trial for Robin mattresses, which is unusual for online retailers. However, you can call around to see if your local Pottery Barn or West Elm has a Robin mattress in-store that you can test out.

The Warranty

Robin mattresses aren’t protected by a warranty, but Williams-Sonoma guarantees that they’ll replace your mattress or refund you the cost if it develops a manufacturing defect within the first 90 days.

If you notice a problem with your mattress that you think originated with the manufacturer, reach out to a customer service team member, and they’ll help you come up with a solution on a case-by-case basis.

Reaching Customer Service

If you have a question or need help with an order, contact the store where you bought your Robin mattress. If you’re ordering online, here is the contact info for Williams Sonoma and their brands:

  • Williams-Sonoma: 877.812.6235, customerservice@williams-sonoma.com, webchat available 9AM–9PM EST
  • Pottery Barn: (888) 779-5176, customerservice@potterybarn.com, webchat available 7AM–11PM EST
  • West Elm: (888) 922-4119, customerservice@westelm.com, webchat available 9AM–12AM EST

Can You Return Your Mattress?

All sales are final for the Robin Sleep System. We recommend reading lots of reviews (like this!) to make sure the Robin is the right fit for you.

Is Robin Spring the Right Choice?

The Robin mattress is an appealing choice for those who like the ability to swap out their mattress topper when the seasons or their comfort preferences change. It’s also one of the only mattresses we’ve reviewed that is compatible with a wellness smartphone app

If you are a back or stomach sleeper, you’ll very likely get a good night’s sleep on the Robin Spring. It’s not the best mattress for side sleepers; instead, the Amerisleep AS2 is a pressure-relieving alternative.

Robin Spring Comparison

The biggest difference between Robin mattresses and their competitors is the absence of a sleep trial. Most online mattresses come with a sleep trial of at least 100 days, during which you can return or exchange the mattress if it’s not a good fit. Here are a few other close comparisons:

  • The Leesa Hybrid Mattress has a medium feel and provides superior pressure relief and motion transfer compared with the Robin Spring Mattress. However, the Leesa is $1,699 for a queen size, compared with $899 for the Robin.
  • The Helix Midnight LUXE Mattress also has a pillow top with pocket coils, although it adds extra foam layers which enhance pressure relief. It costs $1799 for a queen size.
  • The Allswell Luxe Hybrid Mattress has a similar construction to the Robin, with the addition of memory foam layers. It offers better pressure relief and equal cooling, and costs only $585 for a queen size.

Other Products

  • Robin Foam Mattress: Cooling gel memory foam, breathable foam support base, $799/queen size
  • Robin Mattress Topper: Memory foam with cooling Tencel cover, available in 2.5” or 3.5” profiles, $399/king size
  • Robin Mattress Foundation: Wooden foundation with polyester covered sides, available with 5.5” or 9” profile, $299/queen size

FAQs

Spot clean the mattress with cold water and mild soap. Let it air dry completely, ideally in direct sunlight. Use a waterproof mattress protector.

Robin Mattresses are available in-store at Pottery Barn and select West Elm and Williams Sonoma stores. They’re also available online at Pottery Barn, PBteen, Pottery Barn Kids, West Elm, and Williams Sonoma Home.

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