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Tuft & Needle Mattress Review

We compared, tested and rated more than 50 foam mattresses. Tuft & Needle is one of the best value mattresses on the market. Read our full review to learn more.

Customer Rating: 4.9/5
Mattress Advisor Score:       8.7/10

In this review, we’ll walk you through everything you need to know about the Tuft & Needle mattress, including how it scored in our Mattress Advisor test. We’ll also give you an overview of the benefits Tuft & Needle provides to its customers. Read on to learn why Tuft & Needle is one of the best value mattresses available!

Tuft & Needle Mattress Highlights

  • Tuft & Needle is known for being a universal mattress, or good for the “average” sleeper, offering one mattress design at a medium firmness level.
  • Tuft & Needle is one of the most budget-friendly options when it comes to quality foam mattresses.
  • The Adaptive Foam layer (developed by Tuft & Needle) provides the pressure relief and support of memory foam, and the breathability and springiness of latex, without the high price tag that latex typically comes with.

Mattress Advisor score for the Tuft & Needle

Here’s how the Tuft & Needle mattress scored on different tests and evaluations. Each score is a rating out of 10 points. The total score is a weighted average that incorporates all of the functional and performance characteristics of the mattress. We break down the scores so you can see how the Tuft & Needle mattress performed on specific tests and evaluations.

Shipping:
10

How quickly the mattress ships to your home. (Free shipping = better score!)

Trial Period:
9

The length of time offered to help you decide if you want to keep the mattress.

Return Policy:
10

Ease of return process including refund policy and how the mattress is removed from your home.

Warranty:
9

Length of mattress warranty and what is covered.

Set-up Test:
7

How easy it is to set up the mattress and move it.

Motion Transfer Test:
7.5

How well the mattress performs at isolating motion.

Edge Support Test:
8.5

The level of support offered on the edges of the mattress.

Pressure Relief Test:
8.5

How well the mattress relieves pressure, particularly around the hips, shoulders, and thighs.

Spine Alignment:
8.5

How well the mattress helps keep your spine in proper alignment while you’re sleeping.

Responsiveness Test:
8

How well the mattress adjusts to different movements or sleeping positions throughout the night.

Cooling Evaluation:
7

How well the mattress promotes airflow and breathability, or offers special cooling properties.

Durability Evaluation:
8

Quality and durability of materials, structural support, and expected lifespan of the mattress.

Customer Service Score:
10

How helpful and responsive the customer service team is.

Social Impact Score:
8

A measure of social mission, community involvement and charitable giving/partnerships.

Total Score for the Tuft & Needle Mattress: 8.7/10


Tuft & Needle Mattress Review

Take a look at our Tuft & Needle mattress review and see how it performed in our testing to help you determine if this could be the mattress for you.

*Note: Since our video review was completed, Mattress Advisor learned more about Tuft & Needle’s social impact and customer service efforts, earning them a higher overall rating. Tuft & Needle’s overall score is now an 8.7/10.

What Makes Tuft & Needle Different?

Tuft & Needle was actually started after its two co-founders had a less-than-favorable experience with mattress shopping. They decided to take matters into their own hands and design a mattress that was high quality without the steep price tag.

Their philosophy is simple: design a mattress using only the most important materials. You won’t find any added “filler” layers in the Tuft & Needle mattress – only two layers of premium foam that serve a very specific purpose.

It’s also worth noting that 95% of Tuft & Needle customers end up keeping their mattress.

What to watch out for

  • Be aware that your Tuft & Needle mattress may have a mild scent when you unbox it – this is normal and should go away within a few hours.

Customer Reviews on the Tuft & Needle Mattress

Tuft & Needle mattress reviews from customers with back pain
Ordering, delivery and set-up were a breeze! It took a few nights sleep to get used to the mattress but now I have forgotten what it’s like to have back pain! After sleeping on my new mattress, my back pain has gradually decreased to nothing. Gina
My chronic back pain is gone after about 2 weeks sleeping on our new mattress. Arrival of our mattress was very smooth. Kailyn
Tuft & Needle reviews on firmness
The mattress is the perfect combo of firm, yet comfortable. Elizabeth
Tuft & Needle’s mattress is literally the best mattress I have ever had. It is firm and not too soft, conforms to my body, does not create heat while I’m sleeping and relieved all the back pain that I had. And on top of that, the price and quality of the mattress is really unbeatable. Andy
When I laid on the mattress it felt a little hard but I noticed that it got a bit softer as it took my body heat. I took a picture of my back and saw that my spine was straight, so i had support, but I also sank in a bit as to relieve pressure on my shoulders and hips. The first day I woke up with no back pain! I have been sleeping on your mattress for nearly 2 weeks now and I am very happy. I doubt I should need it, but it’s very comforting to know that if I should change my mind I have another 12 weeks to figure it out. I’m sold. Thanks Tuft and Needle! Kevin
Tuft & Needle mattress reviews on customer service
The customer service thus far I would give a 9 though. Easy, fast, and kind. 10 would be the rating if I could see what the return/donation process is like, but I don’t think I’ll be going through that. El
I have been telling all my friends about Tuft and Needle, as the customer service was excellent at answering all my questions and concerns. I will definitely be recommending your mattress! Meredith
Tuft and Needle has the best customer service I have ever seen. If you want a great mattress with great customer service buy Tuft and Needle. If you are a side sleeper and find the mattress a little too firm buy a good topper and problem will be solved. Michael

Product Information

Weight

72 lbs. for queen

Thickness

10"

Firmness

Medium-firm: 6/10

Type

Foam combo

American Craftsmanship

Made in the USA

Size Dimensions Standard Price*
Twin 39″ x 75″ $325
Twin XL 39” x 80” $375
Full 54” x 75” $475
Queen 60” x 80” $575
King 76” x 80” $700
Cal King 72” x 84” $700

*Prices listed are standard without sales or Mattress Advisor exclusive discounts. Check price using the button below for the best Tuft & Needle deals.

Foundations Tuft & Needle is compatible with

The Tuft & Needle mattress is compatible with most bed frames (platform beds, box springs, slatted frames, bunkie boards, and adjustable frames). Just make sure it’s a sturdy foundation. And if you decide to use a slatted platform, just make sure the slats are no more than 5″ apart.

Tuft & Needle sells a few frames and foundations that are designed to work with their mattress. Their Basics line includes a more simplistic Metal Base which can be used in conjunction with their Box Foundation or an existing box spring.

Solid Platform
Solid Box Spring or Foundation
Bunkie Board on a Box Spring
Slatted Foundation
Adjustable Base
A Look Inside the Tuft & Needle Mattress

Tuft & Needle’s proprietary foam works to draw heat from your body and disperse it out of the mattress. It’s ideal for sleepers of any size or weight because the more pressure you put on it, the more it reacts to support you.

  1. Top layer – Adaptive® foam designed to carry heat away from your body and adapt to your movements while you sleep
  2. Bottom layer – Foundation foam, provides support and structure
  3. Cover – Light and airy fabric promotes airflow to keep you cool

Purchase Experience

Delivery

Compressed and rolled in a box; delivered in 1-5 business days

Trial Period

100 days

Warranty

10-year limited warranty

Return Policy

Free returns

Financing

Available through Affirm

Compare Tuft & Needle to Other Mattresses

Interested to see how Tuft & Needle compares to other mattresses?
Click here to check out our comparison tool.

Compare Tuft & Needle

Other Products Sold by Tuft & Needle


 

Tuft & Needle Mattress FAQs

How does the 100-night trial work?

When your Tuft & Needle mattress arrives at your doorstep, you will have 100 nights to decide if the mattress is right for you. If you decide to return the mattress, you’ll simply contact Tuft & Needle’s customer support team and they will walk you through the return process. A Tuft & Needle representative will arrange for your mattress to be picked up from your home and donated to a local charity in need.

Note that orders placed through Amazon will also have a 100-night trial period but must be returned through Amazon.

You should also keep in mind that a new mattress can take up to 30 days to break in. Your body needs time to get used to the new sleeping surface, so before you initiate a return, make sure you give yourself some time to get used to it!

How long will it take for the Tuft & Needle mattress to be delivered?

Most customers in the lower 48 states can expect their new Tuft & Needle mattress to arrive in 2–5 business days from the day they order with free shipping.

Tuft & Needle offers same-day delivery for customers in certain parts of Phoenix, New York City and the San Francisco Bay Area. If you qualify for this service, you will see an option for same-day shipping at checkout.

Do I need to be home when my Tuft & Needle mattress is delivered?

A signature is not required to receive your Tuft & Needle mattress unless you’re shipping to a place of business, in which case, someone will need to sign for the box. If you’d like to require a signature for a home delivery, just let Tuft & Needle know and they can arrange for that.

If your mattress is being delivered via FedEx Ground standard shipping, the mattress box will be left at your front door or wherever large packages are usually left. In some locations, the driver may not leave the mattress so they can safely re-deliver it the next business day. 

Can I try out the Tuft & Needle mattress in a store before I buy it?

If you live near Scottsdale or Gilbert, Arizona or Seattle, Washington you can check out one of Tuft & Needle’s retail stores. These locations allow you to try out the original Tuft & Needle mattress, the Mint mattress, pillows and sheets.

There are also a number of Lowe’s locations across the US that carry an inventory of Tuft & Needle mattresses in full, king, and queen sizes. You won’t be able to try out the mattress in a Lowe’s store but you can make your purchase and bring it home with you that day.

But remember, you can also try out the Tuft & Needle in the comfort of your own home for 100 nights!

Can I finance my Tuft & Needle mattress?

You can! Tuft & Needle offers financing options through Affirm that allow you to pay for your mattress over time. You’ll have the option to select Affirm financing at checkout. If you’re approved, you will be given loan options for 3, 6, or 12 months.

Note that financing through Affirm is not available in West Virginia and Iowa. 

What kind of sheets can I use on the Tuft & Needle?

Standard bed sheets will work great with a Tuft & Needle mattress. Just make sure to stay away from deep-pocketed sheets as they may end up being too big for the mattress and your sheets should have a nice, snug fit. 

Does the Tuft & Needle mattress need to be flipped?

It doesn’t, and you shouldn’t! The Tuft & Needle mattress is designed to be used on one side only.

Is the Tuft & Needle mattress eco-friendly?

All the foams in the Tuft & Needle mattresses are CertiPUR-US® certified, meaning they meet some of the most rigorous standards for emissions, content, performance, and durability.

How much weight can the Tuft & Needle mattress support?

The Tuft & Needle mattresses can support up to 500 lbs per person, for a total of 1000 lbs on a two sleeper mattress.

By clicking on the product links in this article, Mattress Advisor may receive a commission fee at no cost to you, the reader. Read full disclosure statement.

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Verified Customer Reviews

Male | Raleigh, NC

Verified Reviewer
Sleeper Profile
  • Side sleeper
  • Suffers from back pain
Owned mattress for: 0-2 mo.
Recommends to a friend?: yes
Overall Satisfaction: 9/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
8
Ease of Set-up
9
Body Support
9
Motion Isolation
9
Responsiveness
10
Cooling Properties
7
Comfort
9
Quality
9
Value
9
Edge Support
7

Male | OMAHA, NE

Verified Reviewer
Sleeper Profile
  • Sleeps with others
  • Side sleeper
Owned mattress for: 3-6 mo.
Recommends to a friend?: Yes
Overall Satisfaction: 9/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
8
Ease of Set-up
9
Body Support
9
Motion Isolation
Responsiveness
9
Cooling Properties
9
Comfort
9
Quality
9
Value
7
Edge Support
8

Female | ST. LOUIS, MO

Verified Reviewer
Sleeper Profile
  • Sleeps with partner and pet(s)
  • Combo sleeper
  • Restless sleeper
Owned mattress for: 12+ mo.
Recommends to a friend?: yes
Overall Satisfaction: 10/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
10
Ease of Set-up
10
Body Support
10
Motion Isolation
10
Responsiveness
10
Cooling Properties
8
Comfort
10
Quality
10
Value
10
Edge Support
10

Male | DETROIT, MI

Verified Reviewer
Sleeper Profile
  • Back sleeper
Owned mattress for: 3-6 mo.
Recommends to a friend?: Yes
Overall Satisfaction: 10/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
1
Ease of Set-up
8
Body Support
8
Motion Isolation
Responsiveness
8
Cooling Properties
10
Comfort
8
Quality
9
Value
7
Edge Support
10

Female | PHOENIX (PRESCOTT), AZ

Verified Reviewer
Sleeper Profile
  • Side sleeper
Owned mattress for: 1-2 mo.
Recommends to a friend?: Yes
Overall Satisfaction: 9/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
9
Ease of Set-up
9
Body Support
9
Motion Isolation
Responsiveness
9
Cooling Properties
6
Comfort
9
Quality
9
Value
9
Edge Support
9

Male | PHOENIX (PRESCOTT), AZ

Verified Reviewer
Sleeper Profile
  • Sleeps with partner
  • Side sleeper
Owned mattress for: 1-2 mo.
Recommends to a friend?: Yes
Overall Satisfaction: 10/10
Show Details

On a scale from 1-10 (with 10 being the best), how would you rate your mattress on the following factors?

Mattress-Buying Experience
10
Ease of Set-up
10
Body Support
10
Motion Isolation
9
Responsiveness
10
Cooling Properties
10
Comfort
10
Quality
10
Value
10
Edge Support
9

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