Zotto Mattress Review

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Zotto Mattress Review

✔️Last updated: January 2023

✔️ Customer Rating: 4.9/5
✔️ Mattress Advisor Score: 8.3/10
✔️ Type: Foam
✔️ Firmness: Medium
✔️ Free Shipping & Returns
✔️ 100-Night Sleep Trial
✔️ 10-Year Limited Warranty

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The main thing: The Zotto mattress is a four-layer foam mattress that combines cooling technology and pressure point relief—all for a reasonable price. We recommend the Zotto mattress for side sleepers, back sleepers, hot sleepers, and couples. It’s made primarily of soft memory foam, so you’ll feel like you’re sleeping “in” the mattress.

Who Is the Zotto Mattress Best for?

Zotto is best for: Zotto may not be best for:
  • Side sleepers
  • Back sleepers
  • Couples with different temperature preferences
  • Those who like to slow sink of memory foam
  • Those with joint or back pain
  • Combo sleepers
  • Stomach sleepers
  • Those with heavier body types
  • Those who prefer the bounce of innerspring or hybrid mattresses

Zotto Mattress Review Highlights

Best Memory Foam Mattresses - Mattress Advisor

Zotto joined the direct-to-consumer mattress market in 2015 after a successful Kickstarter campaign. The company invests all of their sleep knowledge into their one mattress model—the Zotto mattress. It’s a popular choice for shoppers who want the contouring feel of memory foam without the luxury price tag. 

We performed a hands-on review of the Zotto mattress. Keep reading to learn if the Zotto is the best new mattress for your sleep needs.

What we love:

  • It’s made with a gel memory foam top layer and Cool Flow memory foam support layer that both maintain a comfortable sleeping temperature.
  • The Zotto is one of the best value mattresses for memory foam lovers. They ship their foam bed directly from their southern California facility, so you won’t pay more than $1,095 for the largest mattress size.
  • Zotto uses only high-quality, CertiPUR-US certified layers of foam in their mattress.
  • It is soft enough to cushion pressure points and firm enough to support your lower back.
  • Zotto mattresses are made and distributed in the USA.

Lab Scores

We tested the Zotto mattress in our sleep lab using our review process. The process involves testing factors like pressure relief, motion isolation, and ease of set-up. We score each category individually, and calculate the total score from the weighted average of 14 performance categories.

Mattress Advisor Test Score (Out of 10)
Shipping 8
Trial Period 9
Return Policy 10
Warranty 9
Set-Up 9
Motion Transfer 7.9
Edge Support 9.25
Pressure Relief 7
Spine Alignment 8.5
Responsiveness 7.25
Cooling 8
Durability 8
Customer Service 8.5
Social Impact 5
⭐Total Score for the Zotto Mattress: 8.3/10⭐

The Best/Worst Things

✅ Pros

  • The Zotto’s highest performance area was edge support. This is an overlooked feature, but it’s really important if you sleep with a partner or near the edge of the bed. 
  • We saw good spine alignment on our testers when they laid on the Zotto mattress. When your spine stays in a straight line while sleeping on your side, you experience less back pain and stiffness.
  • The Zotto kept our testers from feeling disturbed by most movements on the mattress surface, so we gave it an above-average score for motion transfer.
  • Zotto customers receive free shipping and returns. You also get a 100-night sleep trial to test out your new mattress before making a final decision.

❌ Cons

  • We noticed a mild off-gassing scent when we first removed the mattress from the plastic packing material. It went away after a few hours. 
  • Zotto currently does not offer financing on their mattress.


The Zotto mattress is packed full of cooling technologies that help you get the best sleep possible. These cooling features include open cell foam—which improves airflow—and phase change materials that keep the mattress at a neutral temperature.

When we laid on the Zotto mattress, we noticed that it didn’t heat up and also didn’t feel cool on contact. Our body heat was quickly absorbed and then released if we cooled off too much, leaving us comfortably temperature-neutral.

Pressure Relief

Pressure relief is an important feature for all sleep positions. Usually, we see high scores for pressure relief when we test memory foam mattresses, but the Zotto earned only an average score of 7/10. 

We measure pressure relief by using a pressure mapping pad that shows areas of high pressure. We saw mostly low pressure on our first tester’s body, with some high pressure near his shoulders. We also saw a little red near our second tester’s shoulders and hips, which is why we gave the Zotto a combined score of 7/10 for pressure relief.

Edge Support

Edge support is an important feature for couples or anyone who likes to stretch out while they sleep.

According to our testers, the Zotto had great edge support. They said that sitting on the edge of the bed provided almost the same level of support as sitting on a chair. They also agreed that they could sleep near the edge of the bed without feeling like they might roll off. Collectively, they gave the Zotto a 9.25/10 for the edge support test.

Is It Medium Firmness?

Zotto says that their mattress is medium-soft, but we think it’s medium firm, or 5–6/10 on the firmness scale. The two top layers are decidedly soft, but they don’t provide quite enough pressure relief for us to consider the mattress medium-soft.

What Sleeping Position Does It Best Support?

Back sleepers are the best fit for the Zotto mattress. The soft top layers evenly distribute their body weight, and the support foam prevents sinkage that could cause spine misalignment. Side sleepers will benefit from the contouring memory foam layers. 

Stomach sleepers may encounter discomfort because the softness of the top layers causes the lower back to arch slightly out of alignment. Also, the Zotto is best suited for sleepers who favor one sleeping position. Combination sleepers will get only average response times to their changes in position.

Does It Sleep Cool?

Zotto sleeps noticeably cool for a memory foam mattress. The top layer of foam is infused with a phase change material called ThermaPhase™. The material absorbs heat when the mattress surface is too warm and releases heat when it’s too cold. 

The second layer of foam has an open cell construction, meaning that the air bubbles in the foam are large enough for easy airflow. Any heat that might seep down from the top layer can escape through this breathable second layer.

What’s the Max Weight Limit?

The Zotto mattress supports 300lbs max per person, which amounts to 600lbs combined on larger mattress sizes. We think the Zotto is best for those with small or average body types, since the memory foam probably won’t give heavyweight sleepers enough support.

What Foundations Can be Used?

Zotto says that their mattress can be used on a standard box spring in good condition, a slatted bed frame (max of 3” between slats), an adjustable bed frame, and even your floor.


The Zotto mattress has four layers of foam. The top three layers are patent pending, and Zotto calls them the Z3 Package. There is also a fire retardant sock beneath the mattress cover.

inside zotto mattress
  1. Mattress Cover: The Zotto mattress cover is a poly-rayon material with four-way stretch. It’s removable and machine washable.
  2. Thermaphase Comfort Layer: The top layer of foam has the “slow sink” and cradling feel of memory foam. It’s infused with temperature regulating ThermaPhase™ material.
  3. CoolFlow Support Layer: The second layer is made of open cell polyfoam, and provides extra pressure relief for your hips and shoulders. 
  4. Transition Layer: The third foam layer has more bounce than the other two foam layers. It prevents you from sinking too deep into the mattress and adds extra edge support.
  5. Base Layer: The final foam layer is extra dense, and provides support and durability to the whole mattress.

Zotto Mattress Sizes, Dimensions, and Pricing

Size Dimensions Weight Price*
Twin 39” X 75” X 10” 61lbs $750
Twin XL 39” X 80” X 10” 64 lbs $800
Full 54” X 75” X 10” 84 lbs $950
Queen 60” X 80” X10” 97 lbs $1,075
King 76” X 80” X 10” 120lbs $1,195
Cal King 72” X 84” X 10” 121 lbs $1,195

*Prices do not reflect exclusive offers or discounts. Click below to see the best price for the Zotto mattress.


Your Zotto mattress is compressed, rolled in plastic, and placed in a cardboard box for delivery. The box is 19.5” X 19.5” X 44”, so it easily fits through most doorways. It took us one minute and 41 seconds to set up the mattress. The mattress is easy to lift and light on packaging. There was an off-gassing scent that went away pretty quickly. We could use our Zotto almost immediately, but it can take 24–48 hours to fully inflate.

Zotto Buying Information

Here’s what you need to know before buying the Zotto mattress.

Policy Details
Delivery Bed-in-a-box via FedEx
Trial Period 100 nights
Warranty 10 years
Return Policy Free returns after 30 days, 100% refunds
Financing No

Where Does the Mattress Ship?

Zotto only ships to the continental USA. Customers get free shipping and same day shipping when you order before 1PM. Delivery takes one to seven days. You’ll receive a FedEx tracking email once your order is processed. Zotto currently does not offer white glove delivery or old mattress removal.

Sleep Trial

Once you receive your Zotto, you get a 100-night sleep trial period, which is standard for the mattress industry. Zotto asks that you sleep on your mattress for at least 30 days before initiating a return.


Your Zotto mattress is covered by a 10-year warranty, as long as you are the original owner and you bought the mattress directly from Zotto (be sure to keep your original receipt of purchase). Zotto will repair or replace your mattress if it develops any visible indentations, cracks in the foam, broken zippers, or a defective cover. Email support@zottosleep.com to make a claim.

Customer Service

You can reach Zotto customer service by calling 1-877-719-6886 or sending them an email message through their website. The Zotto customer care team is prompt and friendly, though a live chat feature would enhance their customer service experience.

When Can I Make a Return?

You can return your mattress during day 31–100 of the sleep trial. Call or email the Zotto customer care team to begin the return process. You’ll need to submit a photo of your mattress to prove that it’s not damaged. Zotto will arrange for a local charity to pick up the mattress. Simply email a scan of your donation receipt to Zotto, and they’ll process your 100% refund.

Should You Buy the Zotto Mattress?

You should buy the Zotto mattress if you are shopping for an affordable memory foam mattress with effective cooling features. Make sure you can pay the full amount up front, since Zotto doesn’t offer financing. 

The only people we think should pass on the Zotto are those with heavier body types, especially if you’re a stomach sleeper. Instead, try the Brooklyn Bedding Titan.

How Zotto Compares

The Zotto mattress is generally more cooling but not as pressure relieving as similar all-foam mattresses. For example, the Nectar mattress provides better pressure relief, but not as good spine alignment or cooling. 

The Casper mattress has better pressure relief, spine alignment, and responsiveness, but it’s not as cool as Zotto. 

The Tuft & Needle mattress provides better motion isolation and pricing, but Zotto has better edge support and cooling.

Zotto Mattress FAQs


How do I clean my Zotto mattress?


In case of a spill, remove the mattress cover and spot clean it with a mild detergent, or machine wash it on a delicate setting. We recommend using a waterproof mattress cover. Also, rotate your mattress 180 degrees at least twice a year.


Do I need to re-box my mattress if I return it?


Nope! Just remove your bedding, and a local charity will pick it up from your home.


Does my Zotto mattress need special sheets?


Any standard sheets work just fine, as long as they are at least 10” deep.