The Original Mattress Factory Reviews
The Original Mattress Factory sells American-made mattresses at competitive prices. With innerspring, hybrid, memory foam, and latex mattresses to choose from, there’s something for everyone.
Feb 3rd, 2021 •
The Original Mattress Factory is an American company committed to offering quality products at competitive prices. They do this by cutting out the middlemen. Not only do they manufacture their own mattresses in the United States, but they sell directly to the consumer.
With four lines of mattresses ranging from budget-friendly innerspring mattresses to luxury memory foam and latex beds, they have something to fit the needs of every sleeper. In this review, we will share with you everything you need to know about the Original Mattress Factory and their mattresses: from their makeup and feel to the return policy and warranty details.
The Original Mattress Factory makes a large number of innerspring, hybrid, latex, and memory foam mattresses. From their budget-friendly Classic collection to their luxurious Serenity line, there’s something for everyone.
|Collection||Mattress Type(s)||Best for||Price Range (Queen-Size)|
|Regency||Innerspring and Hybrid||Hot Sleepers||$719-$799|
|Orthopedic||Innerspring and Hybrid||All Sleeping Positions||$979-$1,599|
|Serenity||Memory Foam and Latex Foam||Couples||$1,699-$1,899|
Do you miss the traditional innerspring mattress? The bed that yielded bouncy support, an ultra-firm feel, and a refreshingly cool night’s sleep? If so, Original Mattress Factory’s Classic line might be just what you’ve been looking for.
Classic One Mattress
The Classic One is the Original Mattress Factory’s least expensive mattress. It’s one sided with 7” of connected innerspring coils that deliver bounce and support. With minimal foam and cotton padding, don’t expect much give. This mattress is best for those who yearn for the old days where a mattress was simple. It’s lightweight, sleeps exceptionally cool, and offers a springy support. It’s best for stomach sleepers and those who like an extra-firm bed.
The Classic mattress is pretty much a two-sided version of the Classic One mattress, but with a somewhat firmer feel. With interconnected Bonnell coils and minimal padding along each side, expect a firm and bouncy mattress. When you rotate and flip the mattress regularly, this helps to prevent sagging over time. This bed works well for stomach sleepers, those who like firm beds, and hot sleepers.
Classic Luxury Firm Mattress
The Classic Luxury Firm mattress is for those who want responsive support with moderate cushion. This reversible mattress has 2” of foam that provides a bit of give, great for back sleepers. Thanks to its reversible design, it has twice the sleeping surface of most mattresses. Another benefit? It sleeps exceptionally cool.
Classic Plush Mattress
The Classic Plush mattress has an interior layer of interconnected innerspring coils. This layer contributes bouncy, cool support. With a full 2.25” of padding and compressed cotton on each side of the bed, the feel is one of a gentle hug. While the name might lead you to believe this mattress is soft, it’s more of a medium to medium-firm. The foam is polyfoam, which is soft but not ultra-confirming. The firmness level is best for back sleepers who like some cushion.
The Original Mattress Factory’s Lux Regency line contains some of their top-selling mattresses. With slightly more cushion than their Classic line and bouncy innerspring support, you can think of the Regency as a collection of affordable hybrid and innerspring mattresses.
Regency Sapphire Mattress
The Regency Sapphire mattress is made from innerspring coils and polyfoam. The innerspring system is interconnected, delivering stability and support across the mattress surface. On each side of the springs is 2” of plush foam that cushions the body. With minimal foam and an airy coil layer, the Sapphire helps you stay cool. Its medium-firm feel is an excellent choice for back and combination sleepers.
Regency Sapphire EuroTop Mattress
The Regency Sapphire EuroTop has the exact same materials as the Sapphire original, just arranged differently. Rather than having 2” of polyfoam on each side, the EuroTop has combined all 4” on one side. The result is a mattress with an ultra-plush feel and reliable bouncy support. Keep in mind that the polyfoam does not contour the same way that memory foam does. Instead, the foam sinks in readily until your body weight is counteracted by the springs. It’s a good mattress for back sleepers who like a soft feel.
Regency Hybrid Mattress
The Regency Hybrid mattress is built for those who need extra cushioning at areas of high pressure, like the hips and shoulders. With memory foam along the top of the mattress, this bed delivers the contouring pressure relief that you expect from a plush hybrid. And with the innerspring core, you won’t sink in too far. The Regency Hybrid is a good mattress for side sleepers of all weights.
The Original Mattress Factory Orthopedic line is designed with various foam layers, fiber pads, and cotton around an interconnected innerspring core. Each bed is crafted to solve common sleep problems. Because everyone has unique needs, this results in a large collection of mattresses ranging from incredibly plush to some of the firmest beds available.
The Orthopedic mattress line has ultra-firm and extra-firm models that each score over a 9/10 on the firmness scale. Instead of using plush foam to protect you from the coils, these mattresses utilize fiber pads, which are much firmer. The luxury firm has closer to a medium-firm feel with foam instead of fiber. Each mattress is flippable, extending the bed’s longevity.
Orthopedic Ultra Plush Mattress
Side sleepers have trouble finding a hybrid mattress that’s soft enough for the body to sink in and supportive enough to not sag. The Ultra Plush mattress fits the bill. With 3.25” of plush foam and cotton padding along each side and an innerspring core, you’ll sink in and find yourself supported.
Orthopedic Premier Mattress
The Orthopedic Premier mattress feels much like the Ultra Plush mattress. The difference is a EuroTop along each side that adds slightly more cushion. The Premier is a great option for light-to-average side sleepers and back sleepers who like added cushion. The surface is incredibly soft, giving you the sensation of snuggling into a cloud. Thanks to its two-sided sleeping surface, it will take many more nights before you notice any indentations or sagging.
Orthopedic Pillow Top Mattress
The average sleeper needs a supportive core with just the right amount of cushion for comfort. The Orthopedic Pillow Top mattress is well-suited for the average sleeper. Back sleepers, in particular, will enjoy the soft 2.5” of padding on each side and the reliably supportive innerspring core. Thanks to the plush feel and minimalist design of the EuroTop, this bed does a superb job of cushioning without sacrificing support.
Orthopedic EuroTop Mattress
The Orthopedic EuroTop feels luxuriously soft. Both sides of the soft mattress have a 3.75” cushy EuroTop (a pillow top that’s built into the mattress for an elegant aesthetic). Its 16” of foam, cotton, and innerspring coils come together to create enough support for sleepers of all weights. The plush feel is best for side sleepers who like a combination of springy support and cloudlike comfort.
Orthopedic Hybrid Mattress
The Orthopedic Hybrid mattress is made using a combination of high-density memory foam, responsive innerspring coils, and cotton for a plush sleeping experience. The closely conforming foam layers along each side of the bed relieve discomfort at pressure points. Thanks to a combination of contouring, softness, and support, this hybrid mattress is excellent for heavy side sleepers.
The Serenity mattress is a memory foam mattress made with four layers of foam. The comfort layers embrace your every curve, dispersing pressure evenly across the body. For those with back pain who need a mattress that delivers both cushion and support, the Serenity is a good option. With an air flow layer, the Serenity is designed to sleep cool for an all-foam mattress.
Serenity Latex Mattress
The Serenity Latex mattress is a flippable latex mattress with a medium feel. With 3” of Talalay latex along each side of the bed and a high-density foam support core, you’ll experience moderate give and ample support. Latex is more responsive and cooler than memory foam, making this bed ideal for combination sleepers and those who sleep hot but like a foam feel.
Serenity Plush Mattress
The Serenity Plush is the softest of the foam beds offered by the Original Mattress Factory. With 5 inches of high-density foam, pressure points are generously padded for optimal comfort. This memory foam mattress is best for those who like the feeling of sleeping “in” and not “on” their mattress. Its soft feel is best for side sleepers and back sleepers who enjoy ample cushion.
In 1990, the one-time COO and President of Stearns & Foster and Sealy had a vision. He wanted to build a company that offered people American made, high-quality mattresses at a competitive price. Enter: the Original Mattress Factory.
Fast forward to today and you have a company known for exceptional customer service and a wide variety of mattresses and accessories. They both stick to the classics and incorporate cutting-edge technology, fitting the desires of most sleepers. With over 100 showrooms spread over 9 states and an online site, customers from across the nation sleep peacefully thanks to their mattress selection, adjustable bases and more.
Prices and Sizes
|Collection||Price Range (Queen-Size)||Size Range|
The majority of Original Mattress Factory products are sold from their brick-and-mortar mattress stores. For anyone who purchases a mattress in one of the 9 states with physical stores, you can either pick up the mattress for free or pay a local delivery fee. Local delivery starts at $50.
You can find a local Original Mattress Factory showroom in:
- North Carolina
- South Carolina
If you live elsewhere in the United States, Original Mattress Factory offers white glove delivery starting at $199. With white glove delivery, your new mattress is set up in the room of your choice, and your old mattress is removed.
Speak with a representative to discuss delivery time. This varies based on where you live and what shipping option you choose.
Trial and Warranty
The Original Mattress Factory offers a 365-day comfort policy. Within the first year that you own your new mattress, you can exchange it one-time for a new model that’s currently in stock. When you do this:
- You are subject to a 25% fee. The 25% is calculated based on whichever mattress is the least expensive between the original purchase and the one you choose for exchange.
- You may be responsible for additional pick-up and delivery fees.
- You can only exchange your mattress once. The second mattress is a final sale.
If you decide that you want a different size of the same mattress, you can exchange the mattress within 30 days of your original purchase. The fee structure is the same as discussed above, with a 25% fee calculated off of the least expensive mattress.
As for other bedding products, like frames, pillows, and mattress protectors, you’re eligible for a full refund within 30 days. To qualify for this refund, you must show proof that you donated the product you want to return. The reason for this is that the Original Mattress Factory does not sell any used merchandise.
The mattress warranty varies by model. Some warranties are prorated and others non-prorated. A prorated warranty covers only a portion of the cost to repair or replace the mattress. The percent of coverage declines over time.
Other Products by the Original Mattress Factory
Foundations and Bases
The Original Mattress Factory carries a variety of adjustable beds, inexpensive bed frames, and ornate wood and metal bed frames and headboards.
The Original Mattress Factory sells memory foam pillows, latex pillows, mattress protectors, bunkie boards, sheet sets, and other mattress accessories.
Do Original Mattress Factory mattresses come with a trial period?
You cannot return your Original Mattress Factory bed. If, within the first year, you decide that the mattress isn’t for you, you can exchange the mattress for a current model, but there is a fee involved.
Can I finance my Original Mattress Factory mattress?
The Original Mattress Factory offers 6-month and 12-month financing options through Wells Fargo. You must visit a physical store to see if you qualify.
Should I flip my new mattress?
The Original Mattress Factory sells both one-sided and two-sided beds. For those that are two-sided, you ought to flip it regularly to extend its lifespan. We recommend flipping your dual-sided mattress once every 6 months. For both types of mattresses, rotating them once every 3 months can help extend the mattress’s longevity.
Can I buy an Original Mattress Factory mattress online?
Yes, you can order a bed from the Original Mattress Factory website and have it shipped to you, so long as you live in the contiguous United States. Shipping fees apply.
Is there any benefit to buying a two-sided mattress?
There are benefits to purchasing dual-sided mattresses. Because these beds have twice the sleeping surface, they often outlast their one-sided counterparts. So long as you regularly flip and rotate your mattress, a flippable bed is less likely to sag over a short period of time.
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