We find that most people leave reviews about their new mattress after only a few nights of sleeping on it, or sometimes even before they set it up…super helpful, right? This doesn’t give you any insight on how they feel after sleeping on the mattress for a while, which is the important part. So we asked real people a few questions about how they chose their mattress and what their experience has been like after sleeping on it for a year.
While every sleeper is different, we hope this couple’s mattress journey will help you in your own search.
Meet Julie & Kevin
Julie & Kevin live in Winston-Salem, NC. Julie works for a data technology company and Kevin works in banking. They share their Tuft & Needle mattress with each other and their dog, Frankie.
Julie is a side sleeper and Kevin is a side and back sleeper. Before owning their Tuft & Needle mattress, they had a Serta mattress.
For the purpose of this interview, we spoke with Julie.
The selection and buying process
MA: Why were you guys in the market for a new mattress?
J: We had a Serta mattress previously and I really hated it – it was kind of soft and I was having a lot of lower back pain.
MA: What factors did you consider when buying a mattress?
J: I have a strong dislike for mattress stores – I’ve noticed that there’s one on just about every corner in Winston-Salem. We started our search there and I felt so uncomfortable from the attention from the sales reps in the store. We went in to shop a few different times and finally, my husband was like, “OK, we have to make a decision.”
So then I started talking to one of my co-workers who just bought a Leesa and was raving about it. At that point, I started doing the research for online mattresses. I knew I wanted something firmer and didn’t want to spend a ton. At the mattress stores, I was looking at spending $3,000 on a mattress that I’d probably have to replace in 5 years anyway, but I realized there were better options out there.
I was looking at spending $3,000 on a mattress that I’d probably have to replace in 5 years anyway, but I realized there were better options out there.
MA: Did you compare any other brands? If so, what were they?
J: We looked at the Leesa and Casper, in addition to the Tuft & Needle.
MA: What ultimately led you to purchase the Tuft & Needle mattress?
J: The Tuft & Needle was less expensive and their ratings were comparable to the other mattresses we were looking at. I also figured that I could always return it and get my money back if I didn’t like it.
MA: Did you buy anything else from Tuft & Needle?
J: Just the mattress.
MA: What was your mattress buying experience like?
J: It was ridiculously easy. Checkout was simple and it was shipped it to me within a couple of days of ordering it. I got an email from them welcoming me to the family, but they didn’t email me all the time, which I appreciated. Overall it was a great experience and I was happy with the interactions. They checked in after 30 days to make sure I was happy with my purchase too.
After sleeping on the tuft & needle for a year
Mattress was bought in September 2016; Interview was conducted in September 2017
MA: Now that you’ve had your Tuft & Needle for a year, how would you describe the quality of sleep you get on it?
J: It’s been great. I told my husband that even if this only lasts 2-3 years, it’s still better than buying a traditional mattress. After having it for a year, it still feels the same as the first month. It’s very comfortable and I don’t notice when my husband moves around. I also haven’t experienced the back issues that I had before.
After having it for a year, it still feels the same as the first month.
MA: Do you notice any difference in how you feel when you wake up?
J: With my old mattress, I would wake up with back pain and have to stretch in the morning. Now I wake up feeling refreshed and well rested.
MA: How does the Tuft & Needle compare to other mattresses you’ve had in the past?
J: The Tuft & Needle is thinner, so we did have to get different sheets. I wish it was a little thicker but it’s really not an issue. The foam was also a completely different feel. It’s firmer than our other mattress, which had a pillow top on it, but it feels better than our old one.
MA: How would you rank the Tuft & Needle mattress on the following factors?
On a scale from 1-5 with 1 being the worst and 5 being the best.
|Motion transfer (feeling little to no movement from your sleeping partner):||4|
|Support (body weight distributed evenly, no pains or aches):||5|
|Responsiveness (adjusts/responds to your body movements):||5|
|Temperature control (keeps you cool):||4|
MA: How firm would you say the Tuft & Needle mattress is?
J: I would say it’s firm but not too hard; it’s supportive. It conforms to you so you kind of feel like you’re being cocooned.
MA: Do you have any complaints about your Tuft & Needle? Or anything you would change if you could?
J: The only thing I think I would change is the height – I wish it was a little thicker.
MA: Do you feel like the Tuft & Needle mattress was worth the price you paid?
MA: Anything else?
J: I think the way the mattress is packaged and delivered it pretty cool. I like how green it is – the packaging is a fairly small box considering there’s a mattress in it and it’s pretty neat to watch it come to life.
Think the Tuft & Needle mattress could be the one for you too? Check it out here.